What should I do if my cargo at Iskenderun is damaged?
We recommend you to notify your insurers of the situation immediately, if you haven’t done so already. If you have insurance, your company will be able to guide you through the process to file a claim.
The relevant email address for coordinating the insurance process from the terminal’s side is: tespit@limakports.com.
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個案管理
我們的客服專員會盡快處理您的個案。
相關常見問題
What do I do if I already have a booking to the Port of Iskenderun? How do I contact Maersk if I have questions about my cargo? Is Maersk still accepting new bookings to the Port of Iskenderun? What relief packages are available for affected customers? When will the Port of Iskenderun be operating normally again? What are my options if my cargo is safe and ready for transport from Iskenderun? What is the current security situation for my cargo at Iskenderun? What damage has been done to the Port of Iskenderun? What impact has the earthquake had on Maersk operations in Turkey/Syria?New to Maersk.com?
Explore our step-by-step guides to using our digital services
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