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All booking FAQs
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If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit?
What happens once I have used my lock rate to book 20 FFE ?
What happens if I don't use my lock rate within 30 days on Maersk Go?
If I locked a rate for a port location, can I use the same rate on a door location too?
Why is a change of equipment size/type considered a cancellation?
How much is Maersk going to compensate me in case of rolling a Rollable shipment?
How long does it take to confirm a booking?
Can I change a contract booking to a Maersk Spot booking or vice versa?
I have been notified that a buyer has placed a booking with me as a supplier. What should I do?
If I do not use all of the Freetime Extension bought, will I get a refund?
What is a no-show fee?
What does a loading guarantee mean for Maersk Spot?
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