What happens if I don't use my lock rate within 30 days on Maersk Go?
If you do not use your locked rate within 30 days, it will no longer be available to you. Please note that the lock rate fee is non-refundable, regardless of whether you make a booking with the locked rate. This fee starts at 50 USD and varies, depending on the trade route, and can be used to book a total of up to 20 FFE (forty-foot equivalent unit).
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? If I do not use all of the Freetime Extension bought, will I get a refund? What is a no-show fee? What mandatory information is required to place a booking? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? Can I amend a booking after it has been placed?New to Maersk.com?
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