Support/
Case Management

Your convenient way to contact our Customer Experience team:

    • Raise, Manage and Track your cases
    • Communicate directly to our team from within your Case
    • Receive faster updates on the status if your case
customer support

Customer Support

Support
Spanning across the shipment journey, our FAQs provide you with clear information and direct links to find the answers you need.
Glossaries
From finding out what is a Bill of Lading to the temperature range for shipping bananas, you will find these answers and more in our glossaries
Chat online
Whether it is a technical or general query, our teams are on hand to chat with you.