I have been notified that a buyer has placed a booking with me as a supplier. What should I do?
If you don't have an account with Maersk, you can activate an account via the email you have received. Once you log in, you will see the booking and any pending tasks you need to complete.
Sometimes, your buyer won't have filled in the cargo information, and you will need to fill that in before we can confirm the booking. If you already have an account, you can simply log in and see the booking as well as any pending tasks.
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? If I do not use all of the Freetime Extension bought, will I get a refund? What is a no-show fee? What mandatory information is required to place a booking? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? Can I amend a booking after it has been placed?New to Maersk.com?
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