I have been notified that a buyer has placed a booking with me as a supplier. What should I do?
If you don't have an account with Maersk, you can activate an account via the email you have received. Once you log in, you will see the booking and any pending tasks you need to complete.
Sometimes, your buyer won't have filled in the cargo information, and you will need to fill that in before we can confirm the booking. If you already have an account, you can simply log in and see the booking as well as any pending tasks.
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Related FAQs
Can Booking Services be combined with other Maersk products? Can I add Freetime Extension to an existing booking? Can I add or delete containers in my booking? Can I amend a booking after it has been confirmed? Can I amend a booking after it has been placed? Can I amend the description of my cargo after booking? Can I amend the vessel or container type after a booking issubmitted? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I authorise my suppliers to place bookings on my behalf? Can I book LCL via the Maersk App? Can I book if I do not have a company? Can I change the departure date of my shipment?New to Maersk.com?
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