Arrival
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Arrival
All arrival FAQs
1-12 of 12 items
No Results
There was a problem
What if my shipment needs to stay in the hub port for a shorter or longer period than the agreed Free time?
How to access Arrival notice?
Can I manage all my subscriptions to be proactively addressed by Maersk?
Can I be notified of any changes in the ETA of my container?
Can I be notified of the arrival of my shipment?
How can I track my container to know when it will arrive?
What events I can be notified of?
Can I be notified of the Gate-in of my shipment?
When’s the latest I can buy Container Protect?
When can I purchase Freetime Extension?
Can I receive container milestones via emails?
What happens if the repair costs exceed the protected limit?
Video tutorials
02:45

Learn to self-amend shipping instructions in a few simple steps
01:08

Learn to self-amend shipment payers via shipping details
02:26

Learn how to add inland loading or delivery to an existing shipment
02:33

Learn to create booking with inland delivery in a few simple steps
01:46

Billing made easy with MyFinance on Maersk.com