How do I contact Maersk if I have questions about my cargo?
Our teams are here to serve you and help you through this time, so please don’t hesitate to contact us if you have any questions. You can reach us on email for export queries at tr.export@maersk.com and import queries at tr.import@maersk.com. Please also continue to visit our advisory page for the latest updates.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
What do I do if I already have a booking to the Port of Iskenderun? Is Maersk still accepting new bookings to the Port of Iskenderun? What relief packages are available for affected customers? When will the Port of Iskenderun be operating normally again? What are my options if my cargo is safe and ready for transport from Iskenderun? What is the current security situation for my cargo at Iskenderun? What should I do if my cargo at Iskenderun is damaged? What damage has been done to the Port of Iskenderun? What impact has the earthquake had on Maersk operations in Turkey/Syria?New to Maersk.com?
Step by step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.