What are my options if my cargo is safe and ready for transport from Iskenderun?
It is not yet known when the Port of Iskenderun will be able to continue its operations, but we are working closely with the terminal every day to get a clear picture and will communicate the latest developments as soon as possible.
The release of your container is subject to local customs regulations, all relevant documentation being surrendered to the local Maersk office and all administrative charges accounted for. Once cleared, you can send us a release or delivery order request.
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What do I do if I already have a booking to the Port of Iskenderun? How do I contact Maersk if I have questions about my cargo? Is Maersk still accepting new bookings to the Port of Iskenderun? What relief packages are available for affected customers? When will the Port of Iskenderun be operating normally again? What is the current security situation for my cargo at Iskenderun? What should I do if my cargo at Iskenderun is damaged? What damage has been done to the Port of Iskenderun? What impact has the earthquake had on Maersk operations in Turkey/Syria?New to Maersk.com?
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