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Do I need a customs broker, or can I do customs clearance myself? Can I book inland transportation as a standalone service?  I have been notified that a buyer has placed a booking with me as a supplier. What should I do? Do I need to provide a Harmonised System (HS) code and where can I find the correct code?  Why can I not select “Incorrect Payer” when I dispute during a partial payment? What are the terms and conditions of a bill of lading? If I do not use all of the Freetime Extension bought, will I get a refund? How can I identify a fake website? What is the temperature range of a reefer container? What is a no-show fee? How to amend a booking? What is the role of the shipper and the consignee in a bill of lading?
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Pre-Booking Booking Prior to booking Post-Booking Before departure Transit Arrival