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How do I cancel my order and get a refund? How do I file a claim? How do I make a payment? Who needs a bill of lading? What flexibility do I get with a Seasonal Allocation contract? How long does it take for a booking to be confirmed? Can I get a LCL price? What happens in case of General Average? Will I have to provide a bank guarantee or other documents? Where can I get a quote for the Cargo Insurance premium? Can I buy cargo insurance as a private individual shipping personal effects? Can I book if I do not have a company? Can I request a physical invoice via mail? 
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Pre-Booking Booking Prior to booking Post-Booking Before departure Transit Arrival