What is the lock rate feature on Maersk Go?
When you initiate a search for a new shipment on Maersk Go, you have the option to ‘lock rate’. This means that you can freeze the daily rate you see, and it will be available to you on that particular corridor and container size for a total of up to 20 FFE (forty-foot equivalent unit). The locked rate can be used for up to 30 calendar days from purchase. This offers your business more certainty and stability.
Please note that a non-refundable lock rate fee applies. It starts at 50 USD and varies, depending on the trade route.
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If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? If I do not use all of the Freetime Extension bought, will I get a refund? What is a no-show fee? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? Can I amend a booking after it has been placed? Can I amend the vessel or container type after a booking issubmitted?¿Nuevo en Maersk.com?
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