Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
订舱之前
所有 订舱之前 常见问题解答
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出现问题
What is the plan for cargo, which was booked prior to 1st of March from neighbouring countries of Russia, not from Russia (non-Russian origin) or are not going to Russia, but the booking party/shipper/consignee to the shipment is Russian?
What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia?
Can I book inland transportation as a standalone service?
How can I identify a fake website?
What will happen when I add a new buyer or supplier to my partners section?
What do I do if I already have a booking to the Port of Iskenderun?
Can I add a new user to my company?
Is Flex Hub Lite compulsory for existing bookings currently in first load port or discharged in a transshipment hub?
What is a daily rate?
Do I need to be an existing customer to be able to buy Maersk Contracts?
Will I be able to request delivery via chassis or side loader?
How do I contact Maersk if I have questions about my cargo?
Video tutorials
02:45

Learn to self-amend shipping instructions in a few simple steps
01:08

Learn to self-amend shipment payers via shipping details
02:26

Learn how to add inland loading or delivery to an existing shipment
02:33

Learn to create booking with inland delivery in a few simple steps
01:46

Billing made easy with MyFinance on Maersk.com