Is Flex Hub Lite compulsory for existing bookings currently in first load port or discharged in a transshipment hub?
No. Flex Hub Lite is intending to give an active choice to the customer on what Hub the cargo is stored at, as well as the duration of the stay. However, with the evolving situation with ports in Europe, the Flex Hub Lite products is temporarily suspended for new requests to European hubs, if connected with the Russia and Ukraine crisis, since 2nd March (see Update 8).
For cargo that is on its way to Russia or Ukraine that we are currently unable to deliver due to the various restrictions, we will not charge hub storage fees. However, we cannot guaranty that the container will be stored in the port first discharged at, as due to current hub port constraints, we might need to move the container to nearby ports to ease yard density.
Nous sommes désolés, une erreur est survenue
Ces informations ont-elles été utiles ?
Merci de votre retour d’informations !
Nous sommes désolés de n’avoir pas pu vous aider davantage, veuillez consulter les FAQ correspondantes ci-dessous.
Nous sommes désolés que vous n’ayez pas pu trouver ce que vous souhaitiez aujourd’hui
Veuillez utiliser l’une des options ci-dessous pour contacter nos équipes Expérience client
Discuter en ligne
Inscrivez-vous en ligne pour discuter avec un membre de notre service client et obtenez des réponses instantanées
Gestion des dossiers
Nos agents du service client traiteront votre dossier dans les meilleurs délais.
FAQ connexes
What is the plan for cargo, which was booked prior to 1st of March from neighbouring countries of Russia, not from Russia (non-Russian origin) or are not going to Russia, but the booking party/shipper/consignee to the shipment is Russian? What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia? Where can I find more information about the current situation? What about your assets and activities in Russia? How is your exiting of Russian assets going to affect Global Ports operations in Russia? How will the new sanctions and export controls that are being applied to Russia affect my cargo already underway to Russia? Where can I get help if my cargo is being affected? How are intercontinental rail services affected? How are air services affected? Is the current shipping situation affecting other ports? Are there any exceptions when it comes to shipping cargo to/from Russia?Nouveau sur Maersk.com ?
Guides d’introduction à nos services digitaux.
Reach out to us
Discutez en ligne
Inscrivez-vous en ligne pour discuter avec un membre de notre service client et obtenez des réponses instantanées pendant les heures de bureau.
Demandes commerciales
Contactez-nous et nous vous répondrons d'ici deux jours ouvrables.