What if details are missing on my booking confirmation?
Every booking confirmation contains relevant details for your cargo's transport plan. It also features information on how and where to retrieve the empty container(s). If you believe certain information is missing on your booking confirmation, we encourage you to reach out to us via Case Management and raise your request.
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FAQ connexes
How can I amend a Delivery Order? Can I make a change of destination (COD) for part of my cargo? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? What is a no-show fee? Can I amend a booking after it has been placed? Can I amend the vessel or container type after a booking issubmitted? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? Can I amend a booking after it has been confirmed?New to Maersk.com?
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