How and when will the phase-in occur, and when will it be complete?

The network began phasing-in on 01 February 2025. The phase in will not impact or change the way you and our other customers engage with us for orders, documentation and invoice management (via Maersk.com) or customer support.

A physical phase-in and phase-out of this scale is complex and has and continues to require comprehensive preparation work. As such there will be a transition period where we will phase out and phase in vessels to match the structure of the new network design. We can confirm that:

  • All cargo that sailed out of Asia (on Asia services) and out of Europe (for Transatlantic services) prior to 1 February was, in alignment with MSC, 2M cargo until the vessels complete their roundtrip.
  • All cargo loaded on sailings from head haul region commencing from 1 February and onwards will be Gemini sailings.​
  • During the period from 1 February until end of June, there will be some overlap between the networks, depending on the geographical market, until all roundtrips are finalized.​

Our goal is to deliver a smooth operational transition. We will ensure clear upfront communications during booking stage on how your cargo will be managed by us during the transition period.​

抱歉,發生錯誤
本資訊是否實用?
謝謝您的反饋!
抱歉,我們無法提供進一步協助,請查看下方的相關常見問題。
您沒有找到今天所需的產品,我們深感抱歉
請使用以下選項之一聯絡我們的客戶經驗團隊
線上諮詢

線上諮詢

線上註冊與我們的支持團隊成員交談並立即獲得答案。
個案管理

個案管理

我們的客服專員會盡快處理您的個案。

Maersk.com 新使用者?

開始使用本公司數位服務操作指南。

聯絡我們

線上聊天

線上聊天

線上註冊可以與我們的客服團隊成員通聯,並在辦公時間內獲得立即答复。
發送電子郵件給我們

業務諮詢

請聯絡我們,我們會在隨後兩天內予以回复。
Información local

查找當地辦公室