Can I enable someone else, like my Agent or Third Party, to pay on my behalf?
Yes, there are two ways to do that.
You can either chat with us and we can link your Agent/Third Party to your customer code for access to your invoices, or your Agent/Third Party can use the MyFinance search in 'I am an Agent' mode, to access permitted invoices. If your Agent does not have access to the invoice(s), they can request access which you can then approve.
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Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Do I need to enter my card details at every payment? (For Non 3DS Countries) Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Can I request a refund of my Credit Note on MyFinance? How do I cancel my order and get a refund of my Credit Note? How do I submit payment a remittance proof/ proof of payment receipt on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice? Can I make a payment through MyFinance? How do I make a payment? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? How can I see whether a dispute has been updated?New to Maersk.com?
Explore our step-by-step guides to using our digital services