How soon will my claim be resolved?
We strive to resolve your claim as quickly as possible. Upon submitting all required documentation and receiving your claim, our team will work to resolve your claim within 14 days.
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What is a claim statement? How do I file a claim? Do I have to file a claim within a certain time period of my cargo delivery? Am I assured full value recovery by Maersk? Where do I send the claim and supporting documents? What should I do if my cargo arrived and is damaged (or lost)? What is the maximum value I can claim?New to Maersk.com?
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