The network will begin to be phased-in in February 2025. We do not anticipate any changes to how our customers engage with us for orders, documentation and invoice management (via Maersk.com) or customer support.

A physical phase-in and phase-out of this scale is complex and requires comprehensive preparation work. As such there will be a transition period where we will phase out and phase in vessels to match the structure of the new network design. We can confirm that:

• All cargo sailing out of Asia (on Asia services) and out of Europe (for Transatlantic services) before 1 February will, in alignment with MSC, remain 2M cargo until the vessels have completed their roundtrip
• All cargo loaded on sailings from head haul region commencing from 1 February and onwards will be Gemini sailings.
• During the period from 1 February until end of June, there will be some overlap between the networks, depending on the geographical market, until all roundtrips are finalized.

As we lead up towards implementation, we will continue to share additional details of our network. Our goal is to deliver a smooth operational transition. We will ensure clear upfront communications during booking stage on how your cargo will be managed by us during the transition period.