I have questions or concerns about the data I see in the Captain Peter graph or the notifications I have received - who should I reach out to?
Please rest assured that our operations teams and vessel crews have access to the same information via our Remote Container Management system and will try to take action on any open alarms causing temperature deviations.
The Captain Peter support team can answer basic questions related to the data and product features while more detailed questions related to data interpretation and reefer functionality may be forwarded on to our global network of Reefer Specialists for further review and feedback.
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