Shipping to and from Thailand

Your complete guide to shipping to and from Thailand. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Local information

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Main office

Bangkok

Address

41st Fl, River Wing East, Empire Tower, 1 South Sathorn Rd, Yannawa, Sathorn, 10120 Bangkok, Thailand

Contacts

+662 0214555

Customer Service (Ocean and Logistics) +66 2 0214555
Press 1 with your pin code following #
Press 1 with 9000# for Maersk Go
Press 1 with 9999# for DG cargo
Press 2 for Export Dry (Direct Shipper/Freight Forwarder/Cross Trade)
Press 3 for Export Special Cargo (Reefer/SOC/OOG)
Press 4 for Import
Press 5 for Logistics and Services
Press 6 for LCL
Sales and Finance +66 2 7529000

Import related queries:
th.import@maersk.com
Export related queries:
th.export@maersk.com
Maersk Go related queries:
maerskgosupport@maersk.com

Opening hours

Mon-Fri 08:00-17:00

Get directions

Port

Bangkok

Address

Bangkok
Thailand

Contacts

2249 7878

Opening hours

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Office

Chonburi

Address

Laem Chabang Port , 53 Moo 9 Talay-Thong Tower, Sukhumvit Road, Tungsukla, Sriracha, 20230 Chonburi, Thailand

Contacts

+66 38 493 452

Import related queries:
th.import@maersk.com
Export related queries:
th.export@maersk.com

Opening hours

Mon-Fri 08:00-17:00

Get directions

Port

Laem Chabang

Address

444 Tarua Road
Klongtoey
Bangkok 10110
Thailand

Contacts

2269-3000

Opening hours

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Port

Songkhla

Address

1278 Yotha Road
Taladnoi, Samphanthawong
Bangkok 10100
Thailand

Contacts

2233-1311

Opening hours

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Office

Songkhla

Address

607 K.H. Building (Kumphol Hong R D Yer Building)
Unit 3C, 3rd Floor, Phetkasem road, Hatyai, Songkhla 90110

Contacts

+66 74 894322

Import related queries:
th.import@maersk.com
Export related queries:
th.export@maersk.com

Opening hours

Mon-Fri 08:00-17:00

Get directions

We have been connecting Thai businesses with global markets since 1949.

Whether you are shipping standard, refrigerated or oversized cargo, we have the local expertise and global network needed to get it to its destination – wherever in the world that happens to be. With offices in Bangkok, Laem Chabang, Songkhla and Phuket in Thailand, and Vientiane in Laos, we connect you to our vast ocean fleet. From here, the rest of the world is just a short hop away.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

Maersk Thailand depot and terminal contact

PDF (127KB)

Depot Holiday December’24 – January’25

PDF (144KB)

Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and/or rail.

We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficient inland haulage service.

Our offering includes

Multiple modes of transport
Large network of quality transport providers
Constant monitoring and quality assurance
Timely pick-up and delivery
One-stop-shopping combining your land and ocean transport needs
Full Container Transportation (FCL)

For bill payment and payment guideline, please go to Payment > Payment options.

Customer Advisory - VGM Requirement

PDF (169KB)

Maersk Thailand Contact Center

PDF (359KB)

New Withholding Tax Details and Documents Download

PDF (144KB)

Guideline of Document Submission for New Withholding Tax Process

PDF (297KB)

Withholding Tax Consent Letter (Thai)

PDF (121KB)

Withholding Tax Consent Letter (English)

PDF (118KB)

Withholding Tax Notification Letter

PDF (1333KB)

Customer Advisory - Change of 1st Return Date Checking Method

PDF (280KB)

Customer Advisory - Maersk Thailand Export Closing Time Extension Surcharge

PDF (304KB)

Customer Advisory - VGM Requirement

PDF (183KB)

Customer Advisory-Business Address Updated for Receive Enter Import Manifest effective 1 Nov 23

PDF (568KB)

Client Advisory - Import Local Charge Thailand Effective ETA 1 Oct 23

PDF (153KB)

Payterm Exceptions Maersk

XLSX (3868KB)

Gate in and Load notification advisory

PDF (514KB)

New Thailand Customs Manifest Deadline (Effective 1-May-22)

PDF (148KB)

Maersk Thailand Surcharge Revision (Effective 1-Mar-20)

PDF (100KB)

Mandatory List

PDF (341KB)

Payer amendment origin fee

PDF (278KB)

Premium Quality Container TH to World

PDF (49KB)

Damco Logistics (Thailand) – Legal Name Change effective 21 March 2022

PDF (132KB)

Customer Advisory - VGM Requirement

PDF (169KB)

Maersk Thailand Contact Center

PDF (359KB)

New Withholding Tax Details and Documents Download

PDF (144KB)

Guideline of Document Submission for New Withholding Tax Process

PDF (297KB)

Withholding Tax Consent Letter (Thai)

PDF (121KB)

Withholding Tax Consent Letter (English)

PDF (118KB)

Withholding Tax Notification Letter

PDF (1333KB)

Customer Advisory - Change of 1st Return Date Checking Method

PDF (280KB)

CA - 6 Digit HS-Code Mandatory for all Global Cargo - (Short Sea)

PDF (213KB)

CA - Adjustment on CFS Export Surcharge for Short Sea

PDF (115KB)

CA - Adjustment on Equipment Management Export Surcharge Name and Code (Short Sea)

PDF (116KB)

CA - Adjustment on Payer Amendment Surcharge Name and Code (Short Sea)

PDF (117KB)

CA - Adjustment on Premium Quality Container for Thailand to Intra-Asia countries (Short Sea)

PDF (114KB)

CA - Announcement on the Adjustment of IMO tariffs for on Dangerous Cargo (Short Sea)

PDF (124KB)

CA - Cease Acceptane DG Class 1 and Class 7 at Songkhla Port (Short Sea)

PDF (113KB)

CA - Change of Documentation Fee Origin and Export Services (Short Sea)

PDF (115KB)

CA - Change of Thailand Terminal Handling Charges (OHC&DHC) _ Reefer (Short Sea)

PDF (119KB)

CA - Deactivation of COV surcharge code - Thailand (Short Sea)

PDF (124KB)

CA - Deployment Change of Songkhla Feeder (TH3) - Short Sea

PDF (143KB)

CA - Introducing Misdeclaration Fee - Dangerous Cargo (Short Sea)

PDF (114KB)

CA - Introduction of Manual Booking Amendment Fee (Short Sea)

PDF (116KB)

CA - Japan Consumption Tax Increase as from 1st of October 2019 (Updated) - Short Sea

PDF (116KB)

CA - Late Documentation Fee for Thailand to Intra-Asia countries (Short Sea)

PDF (112KB)

CA - New Documentation Fee Thailand (Short Sea)

PDF (118KB)

CA - New Surcharges for Pharmaceutical shipments (Short Sea)

PDF (134KB)

CA - Origin Clause Restriction (Short Sea)

PDF (110KB)

CA - Out-of-gauge Cargo Misdeclaration Fee (Short Sea)

PDF (113KB)

CA - Set-Point Change Charge Implementation (Short Sea)

PDF (121KB)

CA - Update on Bunker Adjustment Factor (BAF) and Environment Fuel Fee (EFF) - IMO2020 (Short Sea)

PDF (139KB)

CA - Weight discrepancy fee (Short Sea)

PDF (120KB)

exp-ca-reefer-air-flow-ventilation-setting

PDF (912KB)

exp-ca-seal-policy-dry

PDF (194KB)

exp-ca-seal-policy-reefer

PDF (367KB)

IMP - CA - Change of ped and poi surcharges (Short Sea)

PDF (113KB)

IMP - CA - Clarification of Thailand Container Damage Claim (Short Sea)

PDF (105KB)

IMP - CA - EMI-PED-THPKH-THKLT (Short Sea)

PDF (108KB)

IMP - CA - Equipment Positioning Service Import POI Surcharge Barge Mode (Short Sea)

PDF (112KB)

IMP CA - Adjustment on Import Local Surcharge Name and Code (Short Sea)

PDF (118KB)

CA - Notification of changes in the calculation of the period exempt from Late Payment Fee expenses

PDF (64KB)

CA - IMP, changing the launch port and notify of changes in document editing fees (should be)

PDF (78KB)

Client Advisory_Import Local Charge Thailand Effective ETA 1 Oct 23 final version

PDF (169KB)

Customer Advisory-Business Address Updated for Receive Enter Import Manifest effective 1 Nov 23

PDF (568KB)

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

Try it here