Value Protect

No, Value Protect is not insurance; it is an extended liability product, extending carriage terms of the standard bill of lading.

Value Protect works in conjunction with your existing insurance and, due to the simplicity of our product, can save you time and extra work of dealing with insurance claim handlers. Value Protect will not impact your insurance and thereby help protect your loss record. It is important to remember to be mindful of potential notification requirements under your Maritime Cargo insurance so as not to prejudice your coverage should you require it.

Yes, Value Protect can be applied to containerised shipments of all commodities, including refrigerated cargo.

You can speak with your sales representative and have Value Protect added to your contract; you can add it at the time of booking your shipment online or speak with your local office after your booking has been confirmed.

We strive to resolve your claim as quickly as possible. Upon submitting all required documentation and receiving your claim, our team will work to resolve your claim within 14 days.