As your integrated logistics provider, A. P. Moller – Maersk have noticed that due to untimely submission of shipping instructions, a percentage of shipments is often being rolled in major hubs, where customs regulations require that Import Customs Manifest is submitted between 48 and 72 hours prior to vessel arrival.

To safeguard the flow of our customers’ cargo and prevent our customers’ cargo from being rolled at these major hubs or any other transshipment port in Europe, we will be implementing No Doc No Load policy for all cargo originating from Poland.

The No Doc No Load policy means shipping instructions must be received and manifested in the system prior to the load list being prepared. The deadline for receiving shipping instructions will be 48 hours prior vessel arrival at the first load port, set on local working days and working hours. Please ensure that complete and accurate shipping instructions are received by Shipping Instruction Deadline. If shipping instructions are not received or are rejected by Maersk due to incomplete or invalid information, cargo will not be loaded at the first load port and it will be rescheduled to next available vessel, and any detention and demurrage costs will be charged accordingly.

This policy will be applicable for all cargo being loaded in Poland regardless of transshipment or destination, starting from 18th March 2025 and it will be extended to all the European Countries in the next phases.

By implementing the No Doc No Load policy, we can ensure all required documentation is submitted on time, which will in turn minimize delays and help ensure that transshipment cargo makes the scheduled connections. Keeping your supply chains moving with connectivity and ease remains our priority, and should you have any questions, or require further assistance, please reach out to your local Customer Experience representative.

Our teams remain at your disposal and look forward to continuing to support your logistics needs.

Anything you need, we’re here to help

Solutions

Logistics services

We meet customer needs from one end of the supply chain to the other.
Headset

Contact us

Our dedicated team of experts are here for you.
Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Stay informed
Sign up for news and insights
Stay ahead of the curve with valuable supply chain trends sent directly to your inbox

By submitting this form, I agree to receive logistics related news and marketing updates from A. P. Moller-Maersk and its affiliated companies via e-mail. I understand that I can opt out of such Maersk communications at any time. To see how we process your personal data, please see our Privacy Notification.

Thank you for signing up
You have now signed up for newsletters. You will shortly receive an email which will explain how to set your newsletter preferences.
Subscribed
You can unsubscribe anytime.