Shipping to and from Republic of the Congo

Your complete guide to shipping to and from Republic of the Congo. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Export

Get up-to-date local information about export procedures and restrictions, demurrage and detention, container pick-ups and more.

Customer Digital Library Posters CONGO

PDF (469KB)

How to consult an Itinerary

PDF (325KB)

Contact and Useful Addresses - Congo

DOCX (52KB)

Contact and Useful Addresses - Gabon

DOCX (58KB)

Contact and Useful Addresses - Democratic Republic of Congo

DOCX (61KB)

List of useful addresses and contacts

DOCX (82KB)

Free time Extension Guide DET - EN

PDF (247KB)

Bon A deliverer BAD Guide

PDF (870KB)

How to Create a profile on Maersk.com

PDF (640KB)

Creation of Code Client

PDF (506KB)

Creation and authentication of an online profile - MMD5CG1457QHR

PDF (1657KB)

Refund request

PDF (1791KB)

Common errors on MyFinance

PPTX (130KB)

My Finance Guide

PDF (2452KB)

One pager Dispute an invoice

PDF (345KB)

One pager Get an invoice

PPTX (287KB)

Tracking

PDF (446KB)

Detention

The free-times is 30 days free Detention starting from the day of gate out empty till the return full into the terminal. Demurrage Not applicable.

Afterwards following rates are applicable for Detention (XAF)

Cargo type	20’ DRY/ 20’ Flat & Open top	40’ DRY/ 40’ HC /45’ DRY/40’ Flat & Open top	20 REEF	40’ REEF/40’ HREEF/45’ HREEF
Cargo type From Day 1 after free time expiry - onward	20’ DRY/ 20’ Flat & Open top 11600	40’ DRY/ 40’ HC /45’ DRY/40’ Flat & Open top 23200	20 REEF 30200	40’ REEF/40’ HREEF/45’ HREEF 60400

Standard deposits

Type	Amount FCFA (XAF)
Type 20' dry	Amount FCFA (XAF) 3,000,000
Type 40' dry	Amount FCFA (XAF) 6,000,000
Type 20' reefer	Amount FCFA (XAF) 6,000,000
Type 40' reefer	Amount FCFA (XAF) 12,000,000

General booking procedures

The bookings have to be placed either:

via email to the following address:cg.export@maersk.com
via our booking application on the website
via our booking application if you use Desktop Solution

Booking details have to be submitted in writing and have to contain all valid details like:

cargo details (commodity, weight,measurement,etc)
container size
number and type of containers to be booked
discharge port
vessel (and voyage) to ship on
haulage details.

And any other important information

For carrier haulage bookings, we need a minimum of two days notice prior to the positionning date. Otherwise we cannot guarantee you to arrange your positioning as booked

General documentation procedures

"All charges should be "collect" for freight term collect on Transport Documenation Instruction."

Shipping instructions have to be sent to Maersk Congo by one of the following ways:

via e-mail to the following address:cgocsedir@maersk.com
via our Shipping Instruction application on the website
via our Shipping Instruction application if you use Desktop Solution

Please note that by using the e-mail or the fax, your instruction are completely retyped and by using shipping instruction application on the web or on desktop solution, the instructions are taken over and are not changed in any way, unless by further notice from you.