Shipping to and from Costa Rica

Pick-up locations of empty export containers from Puerto Caldera:

All DRY containers (20STD, 40HC, 45HC) and special containers (Flat Rack, Open Top):
Depot: RADA Caldera
Address: Uvita de Orotina, 75m East of the Costanera gas station.
Open hours:

• Monday to Friday from 08:00 to 21:00
• Saturday from 08:00 to 12:00
• Sunday closed

All REEFER containers:
Depot: RADA Caldera
Address: Uvita de Orotina, 75m East of the Costanera gas station.
Open hours:

• Monday to Friday from 08:00 to 21:00
• Saturday from 08:00 to 12:00
• Sunday closed

Pick-up locations of empty export containers from Puerto Moin.

DRY containers (20STD, 40HC) and all REEFER containers:
Depot: RADA Moin
Address: 800m West from Revision Tecnica Vehicular, Bufalo, Limon
Tel. +50625206413
Mail: imp.exp@apmterminals.com
Open hours:

• Monday to Friday from 08:00 to 04:00
• Saturday from 08:00 to 21:00
• Sunday closed

DRY containers (45HC) and special containers (Flat Rack, Open Top):
Depot: Terminal de Contenedores de Moin (APM - TCM)
Address: Moin, Limon, Ruta 257 exit
Tel. +50627982768
Mail: TCM.ServicioalCliente@apmterminals.com
Open hours:

• 24/7 for pick up

Please take note of the empty container pick-up information for weeks 21, 22 & 23 of 2024:

Special units must be sent to TCM.
20DC, 40HC, RH and NOR: RADA LIO
Note: for these 3 weeks we require 20DC and 40HC units to be returned at RADA.

CALDERA:

The 40HC and 20DC empty units, as well as special ones, must be sent to ALAMO.
RH and NOR: RADA CAL

***Important Note: to report empty containers in carrier service, please do so using the forms found in digital solutions:
https://forms.office.com/Pages/ResponsePage.aspx?id=BVzXBRr650Kc8etBbDlvLXR06GgTH-JCia7IrL6Cm_tUQUw4STgzVE4xVktWSEFEM0JPMVZBSDBQTi4u

Standard free time - Imports

• Operator : Maersk
• Port / terminal Names : All Ports
• Valid from : 1 January 2019
• Charge type : Export - Detention
• Transport mode : All transport modes
• Service mode : All service modes

Freetime

Standard rates applicable after free time*

Export, Costa Rica as Origin (Effective from 1st December 2023)

Booking

In order to request a container, a booking must be requested via Maersk website. If it is not possible to request the first booking via the web please contact our customer service department at cr.export@maersk.com for assistance, please make sure you have the following details to create your BK:

• Name, phone, address and shipper's contact details.
• Date, time and exact address of the drop off location.
• Container type and size.
• Commodity (in case it is reefer cargo, please include temperature and ventilation).
• The ventilation must be provided in cbm/hr
• Exact weight.
• Type of service (Container yard or Store Door).
• Final destination.
• Contractual customer name.
• Service Contract.
• Payment terms (Prepaid or Collect).

Shipping Instructions

Once you have received a booking confirmation and the container has been assigned, the next step is to complete the Shipping Instructions in our website Maersk. If it is not possible to use the web page, please contact our customer service department at cr.export@maersk.com for assistance.

Note: For website registration assistance, please contact our Customer Service Department.

Commodity:

• No restrictions on dry commodities apply.
• Perishable reefer cargos require prior approval of Customer Service Department.
• For more information, please contact Customer Service Department (Cr.export@maersk.com).
• Shark fin/shark meat exports are not allowed from Costa Rica.
• hazardous Cargo Subject to approval. For more information, please contact operations department.
• No acceptance of 20’ Reefer containers.

For all container types and as per government regulation, the maximum weight accepted is 20.5 tons for cargo in chassis of 2 axes, overweight should be moved in chassis of 3 axes.