Shipping to and from Portugal

What is Smart Pay?

SmartPay is our online payment solution, giving you access to pay local currency invoices by bank transfer at your own convenience 24/7.

Benefits of Smart Pay are

• Instant Freight Release which enables faster cargo release (all invoices are paid for shipment)
• No fees Eliminate wire transfer and other transaction fees. SmartPay is free to use
• Convenience Pay your invoices online, anytime, anywhere, 24/7
• Simplicity Paid in one click means no more remittance advice or following up
• No limits Pay multiple invoices and unlimited sums in a single transaction

Getting started

1. If you have not registered on Maersk website

• Sign up for free registration here.
• Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Smart Pay payment option.

2. Set up bank details 

• In MyFinance page navigate to Profile > Settings > Payment Setup tab > Add Bank Account button to set up a bank account. Please note it may take up to 24 hours to verify your account information.
• Once your bank account is set up in MyFinance, Authorize tick box will show a check mark in the Smart Pay column.

3. Making payments

• Navigate to the MyFinance from the Manage menu.
  • Select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
  • Click Pay button.
  • Select the bank account you wish to pay from.
  • Agree to the terms and conditions and then click ‘Proceed to pay button’.
  • Click Submit Payment button after reviewing the summary of invoice(s) and total amount to be paid.
• After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
• Receipts can be downloaded from the Paid tab > select the invoice no. > select the 3rd icon Download Payment Receipt .

What is Credit/Debit Card payment?

Credit/Debit card is our online payment solution, giving you access to pay invoices by credit/debit card at your own convenience 24/7.

Benefits of Credit Card are

• Instant freight release which enables faster cargo release (all invoices are paid for shipment).
• No fees Eliminate checks, courier expenses and other administrative expenses.
• Convenience Pay your invoices online, anytime, anywhere, 24/7.
• Simplicity Paid in one click means no more remittance advice or following up.
• Multiple invoices Pay single or multiple invoices with transaction amount limited to $10, 000.

Getting Started

1. If you have not registered on Maersk website

• Sign up for free registration here.
• Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Credit/Debit Card payment option.

2. Set up card details

• In MyFinance page navigate to ‘Profile’ > ‘Credit/Debit Cards’ tab to set up your card details. By updating details in this tab, you are able to save your tokenized card, which you can use for future payments.
• In case you don’t want to save your card details for future use, then navigate to ‘ePayment’.
  • select invoices to pay.
  • select credit/debit card option.
  • select ‘new credit card’ option.

3. Making payments

• Navigate to the ‘ePayment’ tab in MyFinance.
  • select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
  • select the credit card you wish to pay from.
  • agree to the terms and conditions and then click ‘Continue’.
• After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
• Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.

Rate of Exchange

We apply the Danske Bank selling rate from 7 days before the ETA/ETD towards cross-currency shipments. A cross-currency shipment is one where the rates are quoted in one currency (i.e. USD), while the actual invoice is in another currency (i.e. EUR). *As from 1st May 2019 we will apply the Danske Bank selling rate plus + 1%

Export Invoices:

7 days before estimate departure date (ETD) at port of loading of the first vessel (Saturday, Sunday and Public Holidays: If the ROE date calculation results in a Saturday, Sunday or Public Holiday the first available business day before the event will be taken.)

Import Invoices:

7 days before estimate arrival date (EAD) at port of discharge of the last vessel (Saturday, Sunday and Public Holidays: If the ROE date calculation results in a Saturday, Sunday or Public Holiday the first available business day before the event will be taken.)

Manual Invoices:

ROE as per invoice creation date

Credit memos:

ROE in credits is always the same of the original invoice.

NOTE:

The rates of exchange used herein are guiding only and may be subject to updates and corrections at any time without notice. Governing rate(s) of exchange are those applied in Maersk’s official invoice(s). For specific details of the applicable exchange rate(s), kindly contact your local Maersk office/care agent.
How to find the applied ROE in undermentioned table?
Export invoice ETD 31/01/2019: ROE = 31/01/2019 minus 7 days (counting from departure day) = 24/01/2019
Import invoice ETA 31/01/2019: ROE = 31/01/2019 minus 7 days (counting from arrival day) = 24/01/2019

Please find the dates in the below listing, using the formula above quoted:

The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.

Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment. For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.

For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.