Shipping to and from Vietnam
Your complete guide to shipping to and from Vietnam. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
+84 28 56785803
Maersk Go email id:
maerskgosupport@maersk.com
Toll free: 1800400441
Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
LCL related queries:
VCMCXEXELCL@lns.maersk.com
No. 2 Ngo Duc Ke Street, District 1,
Ho Chi Minh City,
Vietnam
Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
Da Nang
Vietnam
69 Quang Trung Street, Hai Chau District,
Da Nang, Vietnam
Toll free: 1800400441
Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
Ba Dinh District,
Hanoi, Vietnam (North)
Toll free: 1800400441
Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
Hai Phong city
Vietnam
Toll free: 1800400441
Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
ward 22, Binh Thanh district
Ho Chi Minh City
Vietnam
Toll free: 1800400441
Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
We have been helping Vietnamese businesses to connect to key global markets since 1923.
With six offices spread across the country, we are uniquely placed to help connect you to Asia and the rest of the world. Whether you need to import or export machinery, refrigerated cargo or standard container shipments, our teams of specialists are dedicated to ensuring you have the ideal transport solution.
Our offices are located in Ho Chi Minh City, Ha Noi, Hai Phong, Da Nang, Quy Nhon and Can Tho.
Useful information
Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.
Function | Working / Serving Hours | Phone | Email Address |
---|---|---|---|
Function
Customer Service
|
Working / Serving Hours
Mon-Fri 8:30am-17:30pm
|
Phone
All offices: +84-28 56785803
|
Email Address
|
Function
Sales
|
Working / Serving Hours
Mon-Fri 8:30am-17:30pm
|
Phone
For any inquiry/quotation |
Email Address
|
Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and or rail.
We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficient inland haulage service.
Our offering includes:
- Multiple modes of transport
- Large network of quality transport providers
- Constant monitoring and quality assurance
- Timely pick-up and delivery
- One-stop-shopping combining your land and ocean transport needs
Surcharge Type | Applied on | Amount (VND)* | Note |
---|---|---|---|
Surcharge Type
AMF (Transport Document Amendment Fee)
|
Applied on
per Bill of Lading
|
Amount (VND)*
900,000
|
Note
1st amendment: E-channel: free of charge; Email: subject to Transport Document Amendment Fee
2nd amendment: Transport Document Amendment Fee will be applied regardless of submission channels. |
Surcharge Type
LPF (Late payment Fee)
|
Applied on
per Bill of Lading
|
Amount (VND)*
1% of prepaid outstanding or minimum VND 500,000 per week
|
Note
Applicable if the payment has not been settled within 7 days after actual departure for export shipment and arrival date for import shipment.
|
Surcharge Type
Payer amendment fee
|
Applied on
per case
|
Amount (VND)*
900,000
|
Note
Applicable to any changes of payment terms or original payers
|
Surcharge Type
TLX (Electronic Cargo Release)
|
Applied on
per Bill of Lading
|
Amount (VND)*
850,000
|
Note
Upon "'Telex' or 'Express' release" only after the BLs have been surrendered.
|
*All listed charges are subject to 5% VAT
**SP: Special container such as: open-top, twin deck, flat rack,
Experience our new and enhanced cargo booking
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You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.