Shipping to and from Malaysia

What is Smart Pay?

SmartPay is our online payment solution, giving you access to pay local currency invoices by bank transfer at your own convenience 24/7.

Benefits of Smart Pay are

• Instant Freight Release which enables faster cargo release (all invoices are paid for shipment)
• No fees Eliminate wire transfer and other transaction fees. SmartPay is free to use
• Convenience Pay your invoices online, anytime, anywhere, 24/7
• Simplicity Paid in one click means no more remittance advice or following up
• No limits Pay multiple invoices and unlimited sums in a single transaction

Getting started

1. If you have not registered on Maersk website

• Sign up for free registration here.
• Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Smart Pay payment option.

2. Set up bank details 

• Your country requires physical mandate forms to be submitted to banks, which will then be approved or rejected by the bank.
• Once your mandate form request has been approved by bank, then your bank details will be updated in our systems. Post which you can start making payments online
• Please reach out to your local office contact to know more about how the mandate form needs to be filled and submitted.

3. Making payments

• Navigate to the ‘ePayment’ tab in MyFinance. 
  • select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
  • select the bank account you wish to pay from.
  • agree to the terms and conditions and then click ‘Continue’.
• After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
• Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.

What is Credit/Debit Card payment?

Credit/Debit card is our online payment solution, giving you access to pay invoices by credit/debit card at your own convenience 24/7.

Benefits of Credit Card are

• Instant freight release which enables faster cargo release (all invoices are paid for shipment).
• No fees Eliminate checks, courier expenses and other administrative expenses.
• Convenience Pay your invoices online, anytime, anywhere, 24/7.
• Simplicity Paid in one click means no more remittance advice or following up.
• Multiple invoices Pay single or multiple invoices with transaction amount limited to $10, 000.

Getting Started

1. If you have not registered on Maersk website

• Sign up for free registration here.
• Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Credit/Debit Card payment option.

2. Set up card details

• In MyFinance page navigate to ‘Profile’ > ‘Credit/Debit Cards’ tab to set up your card details. By updating details in this tab, you are able to save your tokenized card, which you can use for future payments.
• In case you don’t want to save your card details for future use, then navigate to ‘ePayment’.
  • select invoices to pay.
  • select credit/debit card option.
  • select ‘new credit card’ option.

3. Making payments

• Navigate to the ‘ePayment’ tab in MyFinance.
  • select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
  • select the credit card you wish to pay from.
  • agree to the terms and conditions and then click ‘Continue’.
• After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
• Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.

Details of Bank Account Name and Number

Herewith are the details of our bank accounts for your records. Please ensure that settlements of our invoices are paid or remitted to the below listed bank accounts:

Freight receivables for Maerskline - MYR

Account Number : 301-224655-101
Currency : MYR
Swift Code : HBMBMYKL
Beneficiary : Maersk Malaysia Sdn Bhd
Bank Name : HSBC Bank Malaysia Berhad
Bank Address : 2, Leboh Ampang, 50100 KL

All Cheque(s) should be crossed and made payable to Maersk Malaysia Sdn. Bhd.  Should you have any other queries, please feel free to contact our office. Thank you for your attention!

For Shipments loading from Malaysia, proof of payment can be sent to malfincounter@maersk.com

The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.

Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment. For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.

For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.