Maersk Line reefer containers
Long-term chartered vessels prepared for RCM
Number of customers
- Ability to Act
- Mapped tracking
- Customer Experience Management
- Supply Chain Visibility
- Customer Peace of Mind
“The location and condition of customers’ reefer cargo has been a frustrating uncertainty for customers up until the time their customer tells them when and how it was received,” says Vincent Clerc, Chief Commercial Officer, Maersk Line.
“With RCM, we are answering the wishes of customers for greater visibility in their supply chain, to allow them time to plan and otherwise run their business without worrying about their shipments.”
After five months in existence, more than 1,200 customers are using RCM on shipments representing more than 55% of Maersk Line’s total annual reefer volumes. The technology will be installed on all 80,000-plus Hamburg Süd refrigerated containers and new features are in development, including the ability to program automatic temperature adjustments during the voyage and even make cargo impact assessments for customers when disruptions occur.