Vivobarefoot strives to balance sustainable ambition with strategic ROI across every area of the business. That led the footwear retailer to Maersk – and a forward-thinking partnership built on shared values.
Doing business with purpose
Vivobarefoot – a certified B Corp – is a footwear brand with a difference. Founded in 2012 by two cobblers who grew up running barefoot along the UK’s Devon coast, the business is based on the idea that barefoot footwear is regenerative to human health. The founders wanted to create shoes that enhance the natural biomechanics of feet, and to so do in the most sustainable way possible.
“Sustainability is at the heart of Vivobarefoot. From how we choose materials, to our operations and business decisions,” says Charlotte Pumford, Head of Sustainability at Vivobarefoot.
Even so, the organisation remains humble, stating: we don’t make sustainable footwear…yet. But we’re working hard to make that a reality, and then go one step further.
“We’re leading aspects of the industry, but we’re still part of the problem. Sustainability isn’t enough – we need to move to regeneration with a net positive impact across everything we do, from how we make our products to how we innovate with our partners. We’re still in the early stages of our regeneration journey but the strategy is based on three pillars: business, product and community,” says Charlotte.
In addition to its vision of reconnecting people and planet, the business also has ambitions for responsible expansion.
We want to grow in a controlled way. We want to correct industry wrongs and go beyond just selling shoes. But we are growing quickly, and we need to be able to manage it.
It’s this balance of sustainable ambition and strategic ROI, managed conscientiously, that led Vivobarefoot to Maersk.
A partnership built on strength and shared values
2023 was a critical time for Vivobarefoot. It was growing rapidly in the USA, the brand’s biggest market, but their warehousing setup in Holland meant lead times of 14 days. Looking to increase speed to market, they launched a tender for a partner to support their warehousing and e-fulfilment locally within the USA.
“We were selling units faster than we could operationally handle, and our cost base was too high. That’s where Maersk came in: we wanted a partner we could grow with.
Maersk were a cut above the rest because they manage supply chain integration for you. From looking at how you buy stock, how you book, pack and ship containers, to final mile and returns. The fully integrated piece was vital to us,” says Nick.
But any chosen partner had to prioritise decarbonisation just as much as growth. And Maersk has a mission to integrate the world for a better future – “all the way to net zero” – by helping customers to decarbonise their supply chains.
“Logistics isn’t an easy industry to decarbonise, but it’s important. To make Vivobarefoot’s logistics world-class, we wanted to take steps to decarbonise our supply chain,” says Nick. “Our tender had a whole section on sustainability. We didn’t pick Maersk because of price, but because they had the credentials and the same vision about making our corners of the world a better place.”
We want to work with innovative partners. Maersk is so aligned in terms of their ambitions and that’s really important. It’s also interesting that Maersk is much larger than us, proving that two organisations can come together no matter the size and drive the logistics industry forward.
A blueprint for the rest of the world
In February 2024, operations shifted to a warehouse in the US – fully managed by Maersk including picking and packing, labelling, quality checks and delivery – to help reduce lead times.
“Maersk basically are Vivobarefoot in the US. We can now hit express delivery in 1-2 days. And with returns, our shoes don’t go to landfill, so they need to be repaired for resale or recycled. Maersk manages that too,” says Nick.
We wanted to create a blueprint for what good logistics integration looks like, and that’s what we’ve done in the US. We can now roll that out to the rest of the world. We’re looking at Asia and other warehouses in the US and Europe. When you have the right partner with a big network, you can grow at pace.
The warehousing partnership is already expanding, with the recent addition of a new facility in Vivobarefoot’s second largest market: Germany. Decarbonisation continues to be a consideration for both parties, and Maersk has strict guidelines for all new warehouses, from solar panels to efficient energy systems, in line with its goal to reach net zero greenhouse gas (GHG) emissions by 2040.
“There is a big element of decarbonisation in the new warehouse, and utilising decarbonisation technologies forms part of our B Corp requirements, so the scope of what could be achieved was really well aligned,” says Charlotte.
Oceans of opportunity
Due to the successful collaboration in the USA, the business relationship grew. In March 2024, Vivobarefoot chose Maersk to handle 100% of its ocean transportation, in part because of our 120 years of experience in shipping.
“Having a partner who is experienced in the industry, in footwear and in end-to-end services, who can guide you through difficult situations and help you find a resolution quickly. That’s why we use Maersk,” says Nick.
Maersk acts as Vivobarefoot’s booking agent for containers in Asia, working directly with factories and suppliers to load containers and carry them to port. Suppliers are able to arrange ocean transportation directly via Maersk’s booking services, which the Vivobarefoot team finds convenient.
“We’re only 150 people, so having that burden taken away… all we do is hand over contact details, it’s easy,” adds Nick.
Vivobarefoot also uses Maersk ECO Delivery. This solution provides a choice to allocate energy from lower GHG emissions fuels* to cover the consumed energy of fossil fuels in the transportation of cargo, thereby lowering your value chain GHG footprint.
ECO Delivery was a really good step for us. We’re willing to pay extra to really demonstrate what can be done in decarbonisation. We’re small, but working with Maersk allows us to leverage things we’ve always wanted to do.
Vivobarefoot sees ECO Delivery as a “stepping stone” to eventually using Maersk’s methanol-enabled vessels: a growing fleet of lower-emission ships being launched throughout 2024-25, the first of which are already at sea.
“It’s great to see the level of ambition Maersk has. In volatile economic times, they are willing to put significant amounts of funding behind this technology.” says Charlotte.
Unfinished business
As organisations that both value humbleness, Vivobarefoot and Maersk know there is significant work to be done in order to truly achieve their climate footprint goals.
“Circularity drives everything we do. We’re looking at 3D-printed footwear made from industry-leading materials, and compostable and recycled shoes in the future. We’ve also created the VMatrix: a sustainability scoring tool that scores our footwear each season to improve its sustainability criteria,” says Charlotte.
“We work with a 3rd party to report on our Scope 1 to 3 emissions and are prioritising collecting primary data as far as possible,” says Charlotte. Maersk’s Emissions Dashboard, which consolidates emissions data across carriers and transport modes to support decarbonisation decisions, could play a role for Vivobarefoot in the future.
“If we were to look at supply chain management at a later phase, then tracking all CO2 end-to-end would be easier with one partner,” adds Nick.
Vivobarefoot will also continue to share its “champagne moments and fantastic failures” transparently as it evolves, and wants to improve with every B Corp recertification. The team also wants to work with other brands on pre-competitive collaboration to encourage “sustainable innovation” across the board.
Maersk acknowledges the unfinished business too, which is why it’s committed to leading the decarbonisation of logistics and taking responsibility for being a part of the solution. Rethinking every aspect of the supply chain – from terminals to warehouses – to create solutions for customers. Maersk’s investment in lower-GHG technology has helped reduce the company’s GHG emissions, but “all the way to zero” remains the goal.
Vivobarefoot mirrors this dedication to investment in every aspect of its business.
“We want to demonstrate that sustainability can be done, not to the detriment of ROI, but to support it. No one has cracked that balance of growth versus sustainability yet, but we’re up for the challenge and we’ve got the right partner,” says Charlotte.
“We have an open dialogue with Maersk. No relationship is perfect, but as long as you work together to get around obstacles, you’re going in the right direction,” explains Nick.
*Maersk defines reduced GHG emissions fuels as fuels with at least 65% reductions in GHG emissions on a lifecycle basis compared to fossil reference fuels with a baseline emission of 94 g CO2e/MJ
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