To ensure our customers are kept informed, here is our latest update on conditions across the terminals and mitigating actions being taken to address the delays on our services.
Ports and Terminals Situation
| Terminal | Commentary |
|---|---|
|
Terminal
Cape Town CTCT
|
Commentary
|
|
Terminal
Cape Town MPT
|
Commentary
|
|
Terminal
Port Elizabeth PECT
|
Commentary
|
|
Terminal
Port Elizabeth NCT
|
Commentary
|
|
Terminal
Durban DCT Pier 2
|
Commentary
|
|
Terminal
Durban Pier 1
|
Commentary
|
|
Terminal
Port Louis (Mauritius)
|
Commentary
|
|
Terminal
Rail DUR to JNB (City Deep and GLO Denver)
|
Commentary
|
|
Terminal
Rail JNB (City Deep and GLO Denver) to DUR
|
Commentary
|
Vessel Operations
We will minimise delays through network actions and contingencies which shall compensate for any delays in cargo arrival and export loading . All imports will be discharged and load movements (full and empty) may be reduced depending on productivity achieved versus the pro forma and the required departure times. Upon departure from South Africa, our vessels shall sail at full speed to make up for lost time and ensure the timely arrival at the destination. The table below outlines current plans and decisions. (We recommend that you to continue to refer to Maersk.com for the most up to date schedule updates)
| Service | Commentary |
|---|---|
|
Service
SAECS (278)
|
Commentary
|
|
Service
AMEX (040)
|
Commentary
|
|
Service
SAFARI (160)
|
Commentary
|
|
Service
Cape Town Express
(163)
|
Commentary
|
|
Service
MW1 and PROTEA (251)
|
Commentary
|
Note:
- Note - Spot Offer Notifications, is live for all iOS and Android users. This feature empowers users to subscribe for preferred routes and receive instant push notifications as soon as a Spot offer becomes available for booking that week.
- Please refer to the Spot Offer Launch Guide below for ease of reference - Maersk App | Maersk
Export bookings.
- We remain fully open for business.
- Restrictions on the number of moves may be implemented to allow time for services to be restored. Empty moves will be reduced first.
- Booking limits will be proactively set in response to anticipated productivity constraints. The SPOT platform will be adjusted to reflect these conditions. Rolling of bookings may still be necessary occasionally.
- When rail and truck schedules are constrained, Maersk can to offer staging and transport solutions.
Imports on water, to be discharged and landed.
- We remain fully open for business.
- All imports will be discharged.
- Due to constraints in rail and terminal trucking appointments, we can provide options for land transportation and staging as well as “back of port” solutions. Please reach out to your Sales and CX consultants for further information.
We thank you for your patience during this period and reassure you that we are reachable through all our usual communication channels.
We kindly request that you continue to pay attention to our customer advisories during this time. For any queries, kindly reach out to our Customer Experience teams and visit our website Maersk.com.
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