Maersk Eureka 108N – Transpacific 3

April 12, 2021

We are very pleased to advise the Maersk Eureka has successfully berthed alongside TTI Long Beach. As the engine repairs have been completed and no cargo was damaged in the incident, we've taken the decision to stop sending general updates.

We sincerely apologize for any inconvenience her delays might have had on your supply chain and appreciate your patience. We value your cargo and know it's important. If there are any impacts to your cargo you will receive updates regarding that from the Customer Experience team.

March 31, 2021

The Maersk Eureka contingency plan continues on track.

We are pleased to advise that the repairs on the Maersk Eureka have concluded as of late last night. Today she will undergo a sea trial to ensure everything is in order. We will provide another update tomorrow on the revised time frame into Long Beach.

Our customer Experience teams continue to contact customers on the timeline change to their shipments onboard. We regret any inconvenience this may cause you or your company. Please reach out to your Maersk professional should you have any questions.

March 29, 2021

The Maersk Eureka contingency plan continues on track.

The vessel and cargo remain stable and secure 650 miles off Dutch Harbor, Alaska.

An oceangoing tug with an engineering team and repair parts arrived at the vessel this past weekend to perform engine repairs. Good weather is forecast during the repair period and we expect to share a progress report tomorrow.

Once the repairs are completed, we will have a better indication of the rescheduled arrival time into Long Beach.

Our customer Experience teams continue to contact customers on the timeline change to their shipments onboard. We regret any inconvenience this may cause you or your company. Please reach out to your Maersk professional should you have any questions.

March 24, 2021

The Maersk Eureka contingency plan continues as planned. The vessel and cargo remain stable and secure.

The service technician crew and parts are ready to depart on the tug from Dutch Harbor tomorrow, March 25. The tug will arrive alongside the Eureka on March 28th . Good weather is expected through the repair period and will continue through March 31.

While there is currently rough weather still expected in the next 3-5 days, the Eureka and her cargo onboard are maintaining stability through minor swells. At this time, the vessel operators have confirmed the ship is holding steady and there are no concerns at this time. We continue to monitor and take actions to prevent any cargo loss. We will provide an update on the Long Beach arrival timeline as soon as we have passed through the poor weather system and repairs have commenced.

Our customer Experience teams continue to contact customers to inform of the timeline change to the shipments onboard.

We regret any inconvenience this may cause you or your company. Please reach out to your Maersk professional should you have any questions.

March 22, 2021

The Maersk Eureka contingency plan continues as planned.

The service technician crew and parts will depart on an ocean-going tug from Dutch Harbor on March 25. The tug will arrive to meet the Eureka on March 28th. Repairs are expected to continue through March 31.

Higher winds are still expected in the next 3-5 days, however as smaller swells have increased – the vessel and cargo remain in-tact and secure. Vessel operators have confirmed the ship is holding steady and there are no concerns at this time. We continue to monitor and take actions to prevent any cargo loss. We will have an added update as soon as we see the weather changing to give you transparency to operations and status of the ship.

Our customer Experience teams have already begun contacting customers to inform you of the timeline change to your shipments onboard.

We regret any inconvenience this may cause you or your company. Please reach out to your Maersk professional should you have any questions.

On Tuesday March 12, the Maersk Eureka had to stop the main engine to replace a damaged fuel pump. While she was able to resume passage the following day, the main engine had to be stopped again on March 14 in order to perform further investigation. At this point we know that the engine remains off in order to reduce further impact. No containers have been lost or damaged and all reefers are on-power.

It is expected that the engine will be repaired by a service technician crew and parts arriving onboard March 28th via an ocean-going tug. Repairs will take place at sea which is standard procedure in these situations. Repairs are expected to continue through March 31. We expect higher winds in the next 3-5 days, however we have plans in place such as continuous check on lashing and keep the tug on stand-by to prevent any cargo loss.

While the ship was previously delayed arriving into Long Beach due to an inducement call in Japan, the vessel is expected to incur a further 15-20 day delay due to repairs. Estimated arrivals in Long Beach are still being calculated and berthing is currently determined based on arrival at anchorage due to severe congestion in Southern California. We will inform you of timelines as soon as we can.

Our customer Experience teams will be contacting you and your team by early next week to inform you of the timeline change to your shipments onboard.

We want to assure you that this is an unrelated engine issue to the previous vessel incidents. We regret any inconvenience this may cause you or your company. Please reach out to your Maersk professional should you have any questions.