Maersk Eindhoven-103N encounters harsh weather Transpacific 6 service

April 07, 2021

We are pleased to advise most of the cargo impacted on the Eindhoven incident have been transloaded and either enroute or delivered. As a result, we've taken the decision to stop sending general updates. We recognize individual containers are still being worked on and you will continue to hear from our Customer Experience team as they reach milestones or become available. We value your cargo and know it's important. If there are any impacts to your cargo you will receive updates regarding that.

March 22, 2021

We are pleased to advise the Maersk Eindhoven 103N did arrive into LA on March 21 and is currently working. As previously advised, we anticipate the possibility of additional containers that may have incurred damage but did not require cross-stuffing at the berthing in Yokohama. We will know as we continue discharge operations in Los Angeles. We will keep you informed should attention be required.

Additionally, we continue to work through system updates to reflect current cargo on board and if your cargo was specifically impacted, as advised in alternate notification directly or through your shipper, please validate the details on www.maersk.com to ensure all details match.

We appreciate your patience and understanding during this difficult situation and regret any inconvenience this might have caused you or your company. Please reach out to your Maersk professional should you have any questions.

March 16, 2021

As a result of the harsh weather met on her voyage, the Maersk Eindhoven 103N will arrive into LA on March 20. We anticipate the possibility of additional containers that may have incurred damage but did not require cross-stuffing at the berthing in Yokohama. We will know further once discharge operations in Los Angeles commence. Upon her arrival into LA and during vessel operations we will keep you informed should attention be required.

Additionally, we continue to work through system updates to reflect current cargo on board and if your cargo was specifically impacted, as advised in alternate notification directly or through your shipper, please validate the details on www.maersk.com to ensure all details match. Also, if your cargo requires house bills of lading, we urge you to update internally as required. By doing so in advance, we can avoid any delays upon arrival.

March 02, 2021

We are pleased to advise the Maersk Eindhoven 103N has sailed today from APM Terminals Yokohama with an ETA of March 13 at the Los Angeles anchorage. The vessel will sail as fast as it is considered safe under the prevailing weather conditions in order to get the vessel to LA as soon as possible.

At the destination port, efforts continue to try and advance her in the Los Angeles anchorage waiting line so she can get to berth quicker. We expect to have more details on her estimated arrival time at the APM Terminals Pier 400 Los Angeles berth once she nears port and we see the actual waiting line.

The next update will be sent to you upon the vessel arrival into Los Angeles. In case of any questions, please do not hesitate to contact your local Maersk professional.

March 01, 2021

Port operations continue smoothly today on the Maersk Eindhoven and the tentative sailing date to Los Angeles is now earlier than expected: March 2-3 (subject to change).

All vessel repairs are completed, and the voyage is approved for sailing. We expect more clarity on the sailing date and time tomorrow morning (Eastern Standard time).

We look forward to keeping you informed on a daily basis. We again apologize for the inconvenience this incident may cause to your business. In case of any questions, please do not hesitate to contact your local Maersk professional.

February 26, 2021

Port operations on the Maersk Eindhoven are ongoing at APM Terminals Yokohama and progressing according to plan.

We still estimate cargo operations will finish around March 5 as a best case scenario – and of course this is subject to change and weather conditions. (This time frame includes a February 28 – March 1 window where the vessel needs to move off the berth for another vessel to come alongside).

Once the containers are discharged off the affected bays, our repair vendors in conjunction with our fleet specialists will assess if any additional repairs are needed.

While the situation is still fluid, we are encouraged by the port operations progress so far and currently estimate the departure window from Yokohama to be March 5-10 if all goes well. (The departure from Yokohama is subject to completion of vessel repairs and approval by the relevant authorities).

We are working with APM Terminals Pier 400 Los Angeles to expedite berthing and cargo operations once the vessel arrives.

We look forward to keeping you informed on a daily basis. We again apologize for the inconvenience this incident may cause to your business. In case of any questions, please do not hesitate to contact your local Maersk professional.

February 25, 2021

The vessel arrived today at the APM Terminals Yokohama berth and discharge operations are underway.

We estimate cargo operations will finish around March 5 subject to change and weather conditions. (This time frame includes a February 28 – March 1 window where the vessel needs to move off the berth for another vessel to come alongside).

Once the containers are discharged off the affected bays, our repair vendors in conjunction with our fleet specialists will be able to assess if any additional repairs are needed. While the situation is still fluid, we are encouraged by the progress so far and currently estimate departure from Yokohama to be around March 10th if all goes well.

The departure from Yokohama, however, will be subject to completion of vessel repairs and approval by the relevant authorities.

You may notice changes to the vessel schedule in Maersk website as the operation progresses in Yokohama. Additionally, if you have signed up for Transport plan notifications on Maersk website, you will receive updated dates as well.

Lastly, we are working with APM Terminals Pier 400 Los Angeles to expedite berthing and cargo operations once the vessel arrives.

February 24, 2021

The vessel remains safely in Japanese waters and all approvals are in place for her transit to the APM Terminals Yokohama berth on February 25.

We realize the importance of cargo and vessel status to your supply chain planning. Once the vessel berths, we will gain more insight into the cargo and vessel condition that will enable us to give you timing scenarios for the discharge of damaged containers, vessel repairs and sailing date windows.

We also have to add time for the vessel to move off the berth on certain days to allow other scheduled ships access to the berth and this might take place every three days.

We are looking for ways to progress the timing but a 2-3 week port stay, before sailing to Los Angeles is a best estimate at this point in time and is subject to change. We will certainly gain better clarity once port operations commence.

February 22, 2021

Here is today’s update based on our latest information this morning.

The Maersk Eindhoven is currently in Japanese waters, awaiting clearance by Japanese authorities for transit into APM Terminals Yokohama, Japan container terminal on February 25th.

Company surveyors and salvors are on the ship today, reviewing vessel and safety conditions. We expect to be able to share more details in the days ahead when we have clarity on the timing these activities will encompass.

The ship’s engine and seaworthiness is in good working order and the port call repairs will address some steel railings, inspection of hatch covers and other activities that the surveyors might find. At this point in time, we have ensured that all replacement materials and welding activities can be performed in port. This is subject to change in the event our inspection and survey process finds new items to repair.

Our indications, at this point in time, is that the vessel will resume normal TP6 service routing once these repairs are completed. The next three days (February 23 is a public holiday in Japan) will show better definition to the estimated amount of time needed in port prior to departing for Los Angeles. We are making every effort to safely expedite this process.

We sincerely apologize for this disruption to your supply chain. We want to be transparent throughout the entire process and days ahead. Once the vessel is in port and surveyed, we will have more specific details on the extent of damaged containers and the amount of time required to fix the vessel and determine the cargo contingency options.

Our customer experience representatives will be contacting you to provide more details on the cargo affected and departure time from Yokohama, as more information becomes available. We will prioritize calling customers where containers may have been lost or sustained potential damage. We ask you to bear with us as we receive more details surrounding the status of the vessel and cargo. We will continue to keep you informed of all developments.

February 19, 2021

Here is today’s update based on our latest information this morning.

The Maersk Eindhoven experienced a loss of engine propulsion for 3-4 minutes while sailing 45 nautical miles off Northern Japan in heavy seas on February 17, 2021. The loss of maneuverability resulted in severe rolling with 260 containers overboard and 65 containers damaged on deck.

Propulsion power was quickly restored on the vessel and the initial analysis indicates engine oil pressure triggered a safety feature, causing the engines to shut down. No malfunction or maintenance issues have been identified. The crew is safe and a complete investigation is ongoing. The vessel has had no further incidents and is sailing in calm seas, returning to a North Asia port for inspection and repair. The port decision will be announced shortly.

Preliminary reports show slight damage with minimal repairs required to the vessel. We continue to take the situation very seriously and are in the process of conducting a complete investigation of the incident.

Maersk Eindhoven is a 13,100 TEU (twenty-foot equivalent) container vessel sailing under the Danish flag. The vessel had departed Xiamen, China sailing to Los Angeles on Maersk’s weekly TP6 Asia/US West coast service.

We sincerely apologize for this disruption to your supply chain. We want to be transparent throughout the entire process and days ahead. Once the vessel is in port and surveyed, we will have more specific details on the extent of damaged containers and the amount of time required to fix the vessel and determine the cargo contingency options.

Our customer experience representatives will be contacting you to provide more details on the cargo affected and the next destination of the vessel, as more information becomes available. We will prioritize calling customers where containers may have been lost or sustained potential damage. We ask you to bear with us as we receive more details surrounding the status of the vessel and cargo. We will continue to keep you informed of all developments.

We apologize for the inconvenience this incident may cause to your business. In case of any questions, please do not hesitate to contact your local Maersk professional.

February 18, 2021

To keep you informed, the TP6 Maersk Eindhoven’s engine stop in harsh weather near Japan on the 17th February 2021 has resulted in 260 containers overboard. More details will be known as surveys continue and once the ship arrives in port. We cannot at this stage say anything about the potential delay to the containers currently onboard.

The ship was en route from Xiamen, China, to Los Angeles, California and is still sailing in rough seas. Despite the challenging conditions, the vessel has been successful in turning around and we are currently assessing nearest suitable port options in Asia to berth the vessel. We will keep you informed of the port location decision and timing to best handle the discharge of cargo.

Our customer experience representatives will be contacting you to provide more details on the cargo affected and the next destination of the vessel, as more information becomes available. We will prioritize calling customers where containers may have been lost or sustained potential damage. We ask you to bear with us as we receive more details surrounding the status of the vessel and cargo. We will continue to keep you informed of all developments.

Your supply chain is of the utmost concern to us and we take this incident very seriously. We are in the process of conducting an investigation into the accident – our preliminary findings indicate that an engine stop and loss of maneuvering in rough seas leading to severe rolling was the reason for the incident. We sincerely regret the loss of containers on Maersk Eindhoven and learnings will be considered with a view to mitigate the risk of losing containers at sea in the future.

February 17, 2021

We regret to inform you that the vessel - Maersk Eindhoven – experienced an engine stop in harsh weather near Japan on the 17th February 2021, while en route from Xiamen, China, to Los Angeles, California.

Our preliminary reports indicate that a number of containers have been lost overboard. Unfortunately, we do not yet have the visibility into which of our customers’ containers have been lost or damaged. We are awaiting further updates from the vessel regarding potentially lost or damaged containers and will share the details once available. All crew members have been reported to be safe and the ship’s propulsion has been restored.

Our local customer experience teams will be reaching out to your organization to inform you of further details. We will prioritize calling customers where containers may have been lost or sustained potential damage. We ask you to bear with us as we receive more details surrounding the status of the vessel and cargo.

We are currently assessing nearest suitable port options in Asia to berth the vessel and will keep you informed of the port location decision and timing.

We apologize for the inconvenience this incident may cause to your business. In case of any questions, please do not hesitate to contact your local Maersk professional.