Shipping to and from United States of America
Your complete guide to shipping to and from United States of America. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
지급
운송 시 결제 옵션의 상태 및 개요를 확인하세요.
What is Smart Pay?
SmartPay is our online payment solution, giving you access to pay local currency invoices by bank transfer at your own convenience 24/7.
Benefits of Smart Pay are
- Instant Freight Release which enables faster cargo release (all invoices are paid for shipment)
- No fees Eliminate wire transfer and other transaction fees. SmartPay is free to use
- Convenience Pay your invoices online, anytime, anywhere, 24/7
- Simplicity Paid in one click means no more remittance advice or following up
- No limits Pay multiple invoices and unlimited sums in a single transaction
Getting started
1. If you have not registered on Maersk website
- Sign up for free registration here.
- Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Smart Pay payment option.
2. Set up bank details
- In MyFinance page navigate to Profile > Settings > Payment Setup tab > Add Bank Account button to set up a bank account. Please note it may take up to 24 hours to verify your account information.
- Once your bank account is set up in MyFinance, Authorize tick box will show a check mark in the Smart Pay column.
3. Making payments
- Navigate to the MyFinance from the Manage menu.
- Select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
- Click Pay button.
- Select the bank account you wish to pay from.
- Agree to the terms and conditions and then click ‘Proceed to pay button’.
- Click Submit Payment button after reviewing the summary of invoice(s) and total amount to be paid.
- After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
- Receipts can be downloaded from the Paid tab > select the invoice no. > select the 3rd icon Download Payment Receipt .
What is Credit/Debit Card payment?
Credit/Debit card is our online payment solution, giving you access to pay invoices by credit/debit card at your own convenience 24/7.
Benefits of Credit Card are
- Instant freight release which enables faster cargo release (all invoices are paid for shipment).
- Convenience Pay your invoices online, anytime, anywhere, 24/7.
- Simplicity Paid in one click means no more remittance advice or following up.
- Multiple invoices Pay single or multiple invoices with No Limit to transaction amount (surcharge applicable)
Getting Started
1. If you have not registered on Maersk website
- Sign up for free registration here.
- Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Credit/Debit Card payment option.
2. Set up card details
- In MyFinance page navigate to ‘Profile’ > ‘Credit/Debit Cards’ tab to set up your card details. By updating details in this tab, you are able to save your tokenized card, which you can use for future payments.
- In case you don’t want to save your card details for future use, then navigate to ‘ePayment’.
- select invoices to pay.
- select credit/debit card option.
- select ‘new credit card’ option.
3. Making payments
- Navigate to the ‘ePayment’ tab in MyFinance.
- select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
- select the credit card you wish to pay from.
- agree to the terms and conditions and then click ‘Continue’.
- After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
- Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.
Payment Type | Freight Release | How to Links |
---|---|---|
Payment Type
SmartPay* in MyFinance (*ACH Debit)
|
Freight Release
Immediately*
|
How to Links
|
Payment Type
Credit Cards in MyFinance
|
Freight Release
Immediately*
|
How to Links
|
Payment Type
ACH Credit
|
Freight Release
3-4 business days to receive and apply payment
|
How to Links
|
Payment Type
Wire Transfer
|
Freight Release
2 business days to receive and apply payment
|
How to Links
|
Payment Type
Credit Cards for Import Demurrage
|
Freight Release
Immediately*
|
How to Links
|
Payment Type
Paper Check
|
Freight Release
4 business days to receive and apply payment
|
How to Links
|
* = Import Release at terminal approximately 30 minutes after payment.
** = For same day payment application and freight release, funds and remittance information must be received by 9am EST .
*Freight release occurs when full payment for shipment has been received and applied to the shipment (*unless account has credit).
Frequently asked questions
Documentation releases
Release Location | Description | Initial Cost to You |
---|---|---|
Release Location
Seaway Bills*
|
Description
Transport Document used for consignment; No Original Transport Document is needed for cargo release at destination
|
Initial Cost to You
FREE
|
Release Location
Maersk.com**
|
Description
Original transport documents are released in electronic format with Maersk electronic signature. A verify copy is released for review and to make necessary amendments prior to issuance of originals
|
Initial Cost to You
FREE
|
Release Location
Electronic Cargo Release
|
Description
Also known as a TELEX or EXPRESS release. This option allows cargo to be released at destination upon proof of identity of the consignee without presentation of physical Transport Document. All three (3) original B/Ls must be surrendered to local Maersk office.
|
Initial Cost to You
USD 60
|
*Some locations may not except SEAWAY bills.
**Maersk Security Paper is required. Login in to Maersk website. Click on Documentation > Order Bill of Lading Form.
The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.
Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment. For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.
For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.
MyFinance
고객이 필요로 하는 정보와 통찰력을 제공하는 온라인 플랫폼입니다.
최신 정보
MyFinance의 디지털 서비스를 통해 가시성을 제공하고 손쉽게 결제 정보를 확인할 수 있습니다. 지불이 완료된 인보이스 및 연체된 인보이스의 상태를 파악하여 현금 흐름 및 결제일을 관리할 수 있습니다.
쉽고 안전합니다
MyFinance를 통해 전 세계 어디에서든 금융 정보에 접속하고 확인할 수 있습니다. 모든 금융 서비스는 디지털로 제공되며 매우 안전합니다.
MyFinance 온라인 기능
미결 인보이스- 미결 및 연체 인보이스 모두가 이 탭 아래에 표시됩니다.
- 단일 또는 다수의 인보이스 검색 및 다운로드 옵션이 제공됩니다.
- 인보이스 PDF 사본을 보거나 다운로드할 수도 있습니다.
- 단일 및 대량 인보이스(하나의 분쟁 사유)는 미결 인보이스 탭에서 이의를 제기할 수 있습니다.
- 고객 계정의 미사용 크레딧이 이 탭 아래에 표시됩니다.
- 이 탭에는 지불이 완료된 인보이스가 표시됩니다.
- 또한, 인보이스 및 지불 영수증을 조회할 수 있습니다.
- 단일 및 대량 인보이스(하나의 분쟁 사유)은 지불이 완료된 인보이스 탭에서 이의를 제기할 수 있습니다.
- 이의를 제기한 인보이스는 이 탭 아래에서 확인할 수 있습니다.
- 고객은 분쟁 상태 및 코멘트를 볼 수 있습니다.
- 고객은 미결제 인보이스와 크레딧을 모두 볼 수 있습니다.
- MyFinance에 등록된 타사 에이전트 CHA는 검색 탭에서 현지 인보이스를 조회하고 다운로드할 수 있습니다.
- 운임, 체선료(Detention) 및 지체료(Demurrage) 인보이스 유형의 경우, 수하인(Consignee)의 승인이 필요하며 이는 온라인으로 요청할 수 있습니다.
- 수하인(Consignee)/지급인(Payer)은 챗 또는 이메일 CENWWWSVCREG@maersk.com으로 고객 및 부킹 에이전트 코드를 보내어 부킹 에이전트를 고객 코드와 연결할 수 있습니다.
- 오프라인으로 (수표, 어음 등) 결제를 진행하는 현금 고객들은 미결 인보이스 탭에서 온라인으로 결제 송금을 제출할 수 있습니다
- 결제 송금 처리에는 다른 옵션도 있습니다. ‘결제 송금 처리’ 버튼을 클릭합니다
- 인보이스 수정이 불가능합니다
- 보증금/선불
- 컨테이너 보증금
환불
- 온라인으로 환불 요청이 가능합니다:
- 초과지급
- 컨테이너 보증금
- 환불 요청 상태 조회