Operating in today’s unpredictable business environment means that the definition of a high-performing supply chain has evolved. As companies face continuous disruptions and uncertainty, the need for resilient, agile, and efficient supply chains has never been greater. In our latest video, Johanna Hainz, Global Head of Customer Solutions, delves into how companies can enhance their supply chain performance by fostering partnerships that promote visibility and collaboration.
High-performing supply chains today must be agile, capable of pivoting quickly in response to unforeseen challenges, and resilient enough to manage disruptions without incurring significant costs or delays. However, many companies struggle to achieve this level of performance due to internal fragmentation — across data sources, functions, and operations — and external challenges in integrating with partners beyond their own organisation.

One of the key differentiators between companies with high-performing supply chains and those that fall short is their ability to seamlessly share data and processes. As revealed in a recent survey in collaboration with Reuters, 81% of high-performing companies reported having robust internal data-sharing practices. However, what truly sets them apart is their ability to extend this transparency to external partners.
By creating a single version of the truth and overcoming silos between different parties, these companies are able to streamline operations, reduce friction, and maintain an end-to-end view of their supply chains.
Effective partnerships are crucial for building resilient and visible supply chains. Success begins with clearly defining the desired outcomes, both from the perspective of the customer and the service provider. By aligning on these goals upfront, companies can collaboratively build solutions — such as integrating visibility data from tracking shipments or making informed decisions on cargo diversion — that work towards a shared objective. Trust is a key component of these partnerships.
Companies that invest in long-term relationships, where both parties deeply understand each other’s needs and are working towards the same goal, are better positioned to achieve and sustain high-performing supply chains.
Explore Further Insights
To discover more about how companies are building resilient, high-performing supply chains through strategic partnerships, watch the full video above. Don’t forget to download The Reuters report for additional insights into enhancing supply chain resilience.
With Maersk’s Lead Logistics Services, we plan and manage your logistics journey to take the complexity out of your supply chain. We offer integrated solutions that give you visibility across your supply chain operations while we synchronise inbound and outbound flows, streamline inventory and digitise processes. To find out more about developing a robust and responsive supply chain, contact us.
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