July 19, 2021 - Update 11
Further to the communication which we had shared last week on the Civil Unrest in South Africa, we realise that our customers have been impacted with the delivery of goods to markets. We acknowledge that there have been challenges faced in terms of personal safety and mental wellbeing and our commitment remains to provide reliable and updated information towards your supply chain concerns.
The situation appears to be normalising and the port terminals are back in operation. To ensure the optimal operation at the port and to facilitate the flow of cargo both imports and exports, we would like to encourage all customers to take release of shipments and alleviate any impact to port congestion. We understand that customers may have been impacted and unable to receive their cargo and therefore Maersk will support with reduced tariffing as follows
Customer Need | Our Product/Service | Our Revised Tariff | Location Applicable |
---|---|---|---|
Customer Need
Storage period extended (Import)
|
Our Product/Service
Multi-Stop*
|
Our Revised Tariff
20’: R 3 350
40’: R 4 000 19th July to 8th August 2021 |
Location Applicable
Durban and Jhb
|
Customer Need
|
Our Product/Service
Depot Storage**
|
Our Revised Tariff
Free for Period: 12th July to 25th July 2021
50% reduction on Tariff costs 26th July to 8th August 2021 |
Location Applicable
Durban and Johannesburg depots
|
Customer Need
|
Our Product/Service
Port and Inland Terminal Storage (City Deep)
|
Our Revised Tariff
As per Transnet Tariff and Storage Free Days
|
Location Applicable
Durban and Johannesburg
|
Customer Need
|
Our Product/Service
Detention
|
Our Revised Tariff
Free for Period: 12th July to 25th July 2021
50% Reduction on Tariff from 26th July to 8th August 2021 |
Location Applicable
Durban and Johannesburg locations only
|
Customer Need
Flexibility of landside transportation (Import)
|
Our Product/Service
Carrier Haulage Cancellation
|
Our Revised Tariff
50% on Tariff reduction
19th July to 8th August 2021 |
Location Applicable
Durban to Johannesburg
|
Customer Need
|
Our Product/Service
Mode Change (Rail to Road
|
Our Revised Tariff
50% on Tariff Cost
19th July to 8th August 2021 |
Location Applicable
Durban to Johannesburg
|
Customer Need
Export Loading Flexibility
|
Our Product/Service
Spot Amendment,
Cancellation, Compensation Fees |
Our Revised Tariff
Not applicable for period 19th July to 8th August 2021.
|
Location Applicable
Durban load Bookings
|
Customer Need
Extended Export Free Time (Packing)
|
Our Product/Service
Export Detention
|
Our Revised Tariff
Free for Period: 12th July to 25th July 2021
50% Reduction on Tariff from 26th July to 8th August 2021 |
Location Applicable
Durban and Johannesburg locations only
|
* This considered rate is subject to Heavy and Reefer rates as applicable for Multi-Stop Fees
**Please note that reduced Tariff for Storage applies to Depots only
We wish to bring to your attention that for all other areas (Port Elizabeth, East London, Cape Town load and discharge) existing tariffs remain in place as published.
As the situation remains fluid, Maersk reserves the right to amend the processes and revised terms as deemed necessary. We kindly request your continued attention to our Customer advisories as this is the most effective means of communication channel to reach out customers.
We appreciate your continued co-operation and support as we work together to keep the supply chains going to serve our markets in South Africa.
We remain contactable via all our usual channels and look forward to hearing from you.
National Customer Service Contact Number: 021 408 6888
National Customer Service Email address
- za.export@maersk.com for export queries
- za.import@maersk.com for import queries
- sales.support@maersk.com for sales support
National After-Hours Contact Numbers
Imports After hours: 083 786 7145
Exports After hours: 083 796 6415
Reefers After hours: 076 333 0399
We thank you for your partnership with this process.
July 16, 2021 - Update 10
Here is our latest update on the civil unrest gripping parts of the country.
From this afternoon’s update
- Durban/KwaZulu Natal terminals slowly starting to resume operations.
- Most depots are operating (both Maersk owned and third party service providers), please view the schedule below for operating hours. Trucking has also resumed in Durban, however, capacity remains limited.
- Johannesburg / Gauteng depots are largely operational however operating hours are impacted. Trucking operations are also starting up however capacity remains limited and is available on short haul only.
- Majority of the rail corridors remain closed
- Port Elizabeth and Cape Town Ports, Depots and Trucking remain fully operational.
Location | Operational Status | Comments |
---|---|---|
Location
Durban
|
Operational Status
|
Comments
|
Location
Durban Container Terminal:
Pier 2 |
Operational Status
Semi-operational
|
Comments
Operating with 7 gangs on the waterside
|
Location
Durban Container Terminal:
Pier 1 |
Operational Status
Semi-operational
|
Comments
Operating with 2 gangs on waterside
|
Location
Durban Point Terminal
|
Operational Status
Operational
|
Comments
Labour Shortage. Car terminal
|
Location
Maydon Wharf
|
Operational Status
Operational
|
Comments
Labour Shortage. 1 Container Berth operational
|
Location
PORT ELIZABETH
|
Operational Status
|
Comments
|
Location
Ngqura Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
Port Elizabeth Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
EAST LONDON
|
Operational Status
|
Comments
|
Location
East London Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
CAPE TOWN
|
Operational Status
|
Comments
|
Location
Cape Town Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
FPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
MPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location | Depot Status | Comments |
---|---|---|
Location
APMT Durban
|
Depot Status
Operational
|
Comments
Depot will open till 16h00
|
Location
APMT Johannesburg
|
Depot Status
Semi-operational
|
Comments
Situation being monitored : BOOKINGS ONLY until 16h00
|
Location
APMT Pretoria
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Port Elizabeth
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
APMT East London
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Cape Town
|
Depot Status
Operational
|
Comments
Operational but being monitored
|
Location
Johannesburg Warehouse
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
Durban Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Cold Storage (PreCool)
|
Depot Status
Closed: Non Operational
|
Comments
Measures taken to secure facility.
|
Location | Trucking Activities | Rail Activities | Custom Services |
---|---|---|---|
Location
Durban
|
Trucking Activities
Operational - limited trucking capacity
|
Rail Activities
Rail from Durban to all locations suspended. Situation to be discussed at next TFR meeting at 18:00 today.
|
Custom Services
Operational
|
Location
Johannesburg
|
Trucking Activities
Semi-operational until 1600
|
Rail Activities
Rail from / to Johannesburg and other locations operational with the exception of the Durban corridor
|
Custom Services
Operational
|
Location
Pretoria
|
Trucking Activities
Operational
|
Rail Activities
Rail from / to Pretora and other locations operational with the exception of the Durban corridor
|
Custom Services
Operational
|
Location
East London
|
Trucking Activities
Operational
|
Rail Activities
n/a
|
Custom Services
Operational
|
Location
Port Elizabeth
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg but suspended to Durban
|
Custom Services
Operational
|
Location
Cape Town
|
Trucking Activities
Operational
|
Rail Activities
Operational for Pretoria to Cape Town only
|
Custom Services
Operational
|
As the situation remains fluid, we will continue to update you regularly. We understand that the situation continues to put strain on your business as well as on our economy.
The safety of staff, customers and the cargo entrusted to us remains of paramount importance.
We will continue to support you whilst we monitor the situation and keep all stakeholders informed.
We remain contactable via all our usual channels and look forward to hearing from you.
National Customer Service Contact Number: 021 408 6888
National Customer Service Email address
- za.export@maersk.com for export queries
- za.import@maersk.com for import queries
- sales.support@maersk.com for sales support
National After-Hours Contact Numbers
Imports After hours: 083 786 7145
Exports After hours: 083 796 6415
Reefers After hours: 076 333 0399
We thank you for your partnership with this process
July 16, 2021 - Update 9
Here is our latest update on the civil unrest gripping parts of the country
From this morning’s update
- Durban/KwaZulu Natal terminals slowly starting to resume operations.
- Most depots are operating (both Maersk owned and third party service providers), please view the schedule below for operating hours. Trucking has also resumed in Durban, however, capacity remains limited.
- Johannesburg / Gauteng depots are largely operational however operating hours are impacted. Trucking operations are also starting up however capacity remains limited and is available on short haul only.
- Majority of the rail corridors remain closed
- Port Elizabeth and Cape Town Ports, Depots and Trucking remain fully operational.
Maersk offices and counters
Location | Status |
---|---|
Location
Durban
|
Status
Closed
|
Location
Johannesburg
|
Status
Closed
|
Location
East London
|
Status
Open
|
Location
Port Elizabeth
|
Status
Open
|
Location
Cape Town
|
Status
Open
|
Location | Operational Status | Comments |
---|---|---|
Location
Durban
|
Operational Status
|
Comments
|
Location
Durban Container Terminal:
Pier 2 |
Operational Status
Semi-operational
|
Comments
Operating with 3 gangs on the waterside
|
Location
Durban Container Terminal:
Pier 1 |
Operational Status
Semi-operational
|
Comments
Operating with 2 gangs on watersid
|
Location
Durban Point Terminal
|
Operational Status
Operational
|
Comments
Labour Shortage. Car terminal
|
Location
Maydon Wharf
|
Operational Status
Operational
|
Comments
Labour Shortage. 1 Container Berth opertional
|
Location
PORT ELIZABETH
|
Operational Status
|
Comments
|
Location
Ngqura Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
Port Elizabeth Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
EAST LONDON
|
Operational Status
|
Comments
|
Location
East London Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
CAPE TOWN
|
Operational Status
|
Comments
|
Location
Cape Town Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
FPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
MPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location | Depot Status | Comments |
---|---|---|
Location
APMT Durban
|
Depot Status
Operational
|
Comments
Depot will open till 16h00
|
Location
APMT Johannesburg
|
Depot Status
Semi-operational
|
Comments
Situation being monitored : BOOKINGS ONLY until 16h00
|
Location
APMT Pretoria
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Port Elizabeth
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
APMT East London
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Cape Town
|
Depot Status
Operational
|
Comments
Operational but being monitored
|
Location
Johannesburg Warehouse
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
Durban Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Cold Storage (PreCool)
|
Depot Status
Closed: Non Operational
|
Comments
Measures taken to secure facility.
|
Location | Trucking Activities | Rail Activities | Custom Services |
---|---|---|---|
Location
Durban
|
Trucking Activities
Operational - limited trucking capacity
|
Rail Activities
Rail from Durban to all locations Suspended
|
Custom Services
Operational
|
Location
Johannesburg
|
Trucking Activities
Semi-operational until 1600
|
Rail Activities
Rail from / to Johannesburg to all locations Suspended
|
Custom Services
Operational
|
Location
Pretoria
|
Trucking Activities
Operational
|
Rail Activities
Rail from / to Pretoria to all locations Suspended
|
Custom Services
Operational
|
Location
East London
|
Trucking Activities
Operational
|
Rail Activities
n/a
|
Custom Services
Operational
|
Location
Port Elizabeth
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg suspended
|
Custom Services
Operational
|
Location
Cape Town
|
Trucking Activities
Operational
|
Rail Activities
Operational for Pretoria to Cape Town only
|
Custom Services
Operational
|
As the situation remains fluid, we will continue to update you regularly. We understand that the situation continues to put strain on your business as well as on our economy. The safety of staff, customers and the cargo entrusted to us remains of paramount importance.
We will continue to support you whilst we monitor the situation and keep all stakeholders informed. We remain contactable via all our usual channels and look forward to hearing from you.
National Customer Service Contact Number: 021 408 6888
National Customer Service Email address
- za.export@maersk.com for export queries
- za.import@maersk.com for import queries
- sales.support@maersk.com for sales support
National After-Hours Contact Numbers
Imports After hours: 083 786 7145
Exports After hours:083 796 6415
Reefers After hours: 076 333 0399
We thank you for your partnership with this process
July 15, 2021 - Update 8
Here is our latest update on the civil unrest gripping parts of the country
From this afternoon’s update
- Durban/KwaZulu Natal terminals slowly starting to resume operations.
- Trucking and Depot activities in Durban have a high likelihood of resuming operations tomorrow, this includes both Maersk owned and third party Depot service providers.
- Johannesburg / Gauteng for the most part remains shut down, however, there are some depot’s and trucking operations starting up on a smaller scale and these are being managed on an appointment basis.
- Majority of the rail corridors remain closed and we await further information as to when operations will resume.
- Port Elizabeth and Cape Town Ports, Depots and Trucking remain fully operational.
Maersk offices and counters
Location | Status |
---|---|
Location
Durban
|
Status
Closed
|
Location
Johannesburg
|
Status
Closed
|
Location
East London
|
Status
Open
|
Location
Port Elizabeth
|
Status
Open
|
Location
Cape Town
|
Status
Open
|
Location | Operational Status | Comments |
---|---|---|
Location
Durban
|
Operational Status
|
Comments
|
Location
Durban Container Terminal:
Pier 2 |
Operational Status
Semi-operational
|
Comments
Operating with 5 gangs on the waterside
|
Location
Durban Container Terminal:
Pier 1 |
Operational Status
Semi-operational
|
Comments
Operating with 3 gangs on waterside
|
Location
Durban Point Terminal
|
Operational Status
Operational
|
Comments
Labour Shortage. Car terminal
|
Location
Maydon Wharf
|
Operational Status
Operational
|
Comments
Labour Shortage. 1 Container Berth operational
|
Location
PORT ELIZABETH
|
Operational Status
|
Comments
|
Location
Ngqura Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
Port Elizabeth Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
EAST LONDON
|
Operational Status
|
Comments
|
Location
East London Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
CAPE TOWN
|
Operational Status
|
Comments
|
Location
Cape Town Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
FPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
MPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location | Depot Status | Comments |
---|---|---|
Location
APMT Durban
|
Depot Status
Closed: Non Operational
|
Comments
Review underway for resumption of operations 16.07.2021
|
Location
APMT Johannesburg
|
Depot Status
Semi-operational
|
Comments
Situation being monitored : BOOKINGS ONLY until 16h00
|
Location
APMT Pretoria
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Port Elizabeth
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
APMT East London
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Cape Town
|
Depot Status
Operational
|
Comments
Operational but being monitored
|
Location
Johannesburg Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Cold Storage (PreCool)
|
Depot Status
Closed: Non Operational
|
Comments
Measures taken to secure facility.
|
Location | Trucking Activities | Rail Activities | Custom Services |
---|---|---|---|
Location
Durban
|
Trucking Activities
Suspended but situation being assessed for potential resumption tomorrow
|
Rail Activities
Rail from Durban to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Johannesburg
|
Trucking Activities
Semi-operational until 1600
|
Rail Activities
Rail from / to Johannesburg to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Pretoria
|
Trucking Activities
Semi-operational
|
Rail Activities
Rail from / to Pretoria to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
East London
|
Trucking Activities
Operational
|
Rail Activities
n/a
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Port Elizabeth
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Cape Town
|
Trucking Activities
Operational
|
Rail Activities
Operational for Pretoria to Cape Town only
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
As the situation remains fluid, we will continue to update you regularly. We understand that the situation continues to put strain on your business as well as on our economy. The safety of staff, customers and the cargo entrusted to us remains of paramount importance.
We will continue to support you whilst we monitor the situation and keep all stakeholders informed. We remain contactable via all our usual channels and look forward to hearing from you.
National Customer Service Contact Number: 021 408 6888
National Customer Service Email address
- za.export@maersk.com for export queries
- za.import@maersk.com for import queries
- sales.support@maersk.com for sales support
National After-Hours Contact Numbers
Imports After hours: 083 786 7145
Exports After hours: 083 796 6415
Reefers After hours: 076 333 0399
We thank you for your partnership with this process
July 15, 2021 - Update 7
Here is our latest update on the civil unrest gripping parts of the country.
From this morning’s update:
- Durban/KwaZulu Natal remains shut down. Johannesburg / Gauteng whilst shut down sees some depot’s and trucking operations starting up on a small scale and subject to appointments.
- Durban ports, with the exception of Pier 1 and 2 which are semi-operational, remains shut due to lack of labour, all trucking has ceased and depots are closed.
- FR has declared force majeure and all coast to Gauteng rail corridors have been closed.
- Port Elizabeth and Cape Town ports, depots and trucking remain fully operational
Maersk offices and counters
Location | Status |
---|---|
Location
Durban
|
Status
Closed
|
Location
Johannesburg
|
Status
Closed
|
Location
East London
|
Status
Closed
|
Location
Port Elizabeth
|
Status
Open
|
Location
Cape Town
|
Status
Open
|
Location | Operational Status | Comments |
---|---|---|
Location
Durban
|
Operational Status
|
Comments
|
Location
Durban Container Terminal:
Pier 2 |
Operational Status
Semi-operational
|
Comments
Labour Shortage. 2 gangs currently working
|
Location
Durban Container Terminal:
Pier 1 |
Operational Status
Semi-operational
|
Comments
Labour Shortage. 1 gang currently working
|
Location
Durban Point Terminal
|
Operational Status
Not Operational
|
Comments
Labour Shortage. No Contingencies triggered as yet
|
Location
Maydon Wharf
|
Operational Status
Not Operational
|
Comments
Labour Shortage. No Contingencies triggered as yet
|
Location
PORT ELIZABETH
|
Operational Status
|
Comments
|
Location
Ngqura Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
Port Elizabeth Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
EAST LONDON
|
Operational Status
|
Comments
|
Location
East London Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
CAPE TOWN
|
Operational Status
|
Comments
|
Location
Cape Town Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
FPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
MPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location | Depot Status | Comments |
---|---|---|
Location
APMT Durban
|
Depot Status
Closed: Non Operational
|
Comments
|
Location
APMT Johannesburg
|
Depot Status
Semi-operational
|
Comments
Situation being monitored : BOOKINGS ONLY (for both IMP and EXP) until 16h00
|
Location
APMT Pretoria
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Port Elizabeth
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
APMT East London
|
Depot Status
Operational
|
Comments
Situation being monitored
|
Location
APMT Cape Town
|
Depot Status
Operational
|
Comments
Operational but being monitored
|
Location
Johannesburg Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Cold Storage (PreCool)
|
Depot Status
Closed: Non Operational
|
Comments
Measures taken to secure facility.
|
Location | Trucking Activities | Rail Activities | Custom Services |
---|---|---|---|
Location
Durban
|
Trucking Activities
Suspended
|
Rail Activities
Rail from Durban to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Johannesburg
|
Trucking Activities
Semi-operational until 1600
|
Rail Activities
Rail from / to Johannesburg to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Pretoria
|
Trucking Activities
Semi-operational
|
Rail Activities
Rail from / to Pretoria to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
East London
|
Trucking Activities
Operational
|
Rail Activities
n/a
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Port Elizabeth
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Cape Town
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
As the situation remains fluid, we will continue to update you regularly. We understand that the situation continues to put strain on your business as well as on our economy. The safety of staff, customers and the cargo entrusted to us remains of paramount importance.
We will continue to support you whilst we monitor the situation and keep all stakeholders informed.
We remain contactable via all our usual channels and look forward to hearing from you.
National customer service contact number: 021 408 6888
National customer service email address
- za.export@maersk.com for export queries
- za.import@maersk.com for import queries
- sales.support@maersk.com for sales support
National after-hours contact numbers
Imports After hours: 083 786 7145
Exports After hours: 083 796 6415
Reefers After hours: 076 333 0399
We thank you for your partnership with this process.
July 14, 2021 - Update 6
On this 3rd working day of Civil Unrest in South Africa we will continue to share updates relating to our Office and Counter Hours as well as operations across our Depots and Terminals. During these turbulent times with impacts being faced by many across the country in terms of personal safety and mental wellbeing, our commitment is to ensure we provide reliable and updated information towards your supply chain concerns. Please do engage with us, either through your Sales or Customer Experience Partner, towards exploring solutions and available alternatives at this time.
From this morning’s update
- Durban/KwaZulu Natal and Johannesburg/Gauteng are essentially shut down.
- Durban ports, with the exception of Pier 1 and 2 which are semi-operational, remains shut due to lack of labour, all trucking has ceased and depots are closed.
- TFR has declared force majeure and all coast to Gauteng rail corridors have been closed.
- Port Elizabeth and Cape Town ports, depots and trucking remain fully operational
Location | Status |
---|---|
Location
Durban
|
Status
Closed
|
Location
Johannesburg
|
Status
Closed
|
Location
East London
|
Status
Closed
|
Location
Port Elizabeth
|
Status
Open
|
Location
Cape Town
|
Status
Open
|
Location | Operational Status | Comments |
---|---|---|
Location
Durban
|
Operational Status
|
Comments
|
Location
Durban Container Terminal:
Pier 2 |
Operational Status
Semi-operational
|
Comments
Labour Shortage. 2 gangs currently working
|
Location
Durban Container Terminal:
Pier 1 |
Operational Status
Semi-operational
|
Comments
Labour Shortage. Awaiting arrival of stevedores
to start operations. 2 gangs present. |
Location
Durban Point Terminal
|
Operational Status
Not Operational
|
Comments
Labour Shortage. No Contingencies triggered as yet
|
Location
Maydon Wharf
|
Operational Status
Not Operational
|
Comments
Labour Shortage. No Contingencies triggered as yet
|
Location
PORT ELIZABETH
|
Operational Status
|
Comments
|
Location
Ngqura Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
Port Elizabeth Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
EAST LONDON
|
Operational Status
|
Comments
|
Location
East London Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
CAPE TOWN
|
Operational Status
|
Comments
|
Location
Cape Town Container Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
FPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location
MPT Terminal
|
Operational Status
Terminal Fully Operational
|
Comments
|
Location | Depot Status | Comments |
---|---|---|
Location
APMT Durban
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
APMT Johannesburg
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
APMT Pretoria
|
Depot Status
Open: Operational
|
Comments
Situation being monitored
|
Location
APMT Port Elizabeth
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
APMT East London
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
APMT Cape Town
|
Depot Status
Open: Operational
|
Comments
Operational but being monitored
|
Location
Johannesburg Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Warehouse
|
Depot Status
Closed: Non Operational
|
Comments
Situation being monitored
|
Location
Durban Cold Storage (PreCool)
|
Depot Status
Closed: Non Operational
|
Comments
Measures taken to secure facility.
|
Location | Trucking Activities | Rail Activities | Custom Services |
---|---|---|---|
Location
Durban
|
Trucking Activities
Suspended
|
Rail Activities
Rail from Durban to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Johannesburg
|
Trucking Activities
Suspended
|
Rail Activities
Rail from / to Johannesburg to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Pretoria
|
Trucking Activities
Semi-operational (short haul)
|
Rail Activities
Rail from / to Pretoria to all locations Suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
East London
|
Trucking Activities
Operational
|
Rail Activities
n/a
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Port Elizabeth
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
Location
Cape Town
|
Trucking Activities
Operational
|
Rail Activities
Rail to / from Pretoria & Johannesburg suspended
|
Custom Services
Team is currently at 75% of resourcing. We are working hard to minimise any impact
|
As the situation remains fluid, we will continue to update you regularly. We understand that the situation continues to put strain on your business as well as on our economy.
The safety of staff, customers and the cargo entrusted to us remains of paramount importance.
We will continue to support you whilst we monitor the situation and keep all stakeholders informed.
We remain contactable via all our usual channels and look forward to hearing from you.
National Customer Service Contact Number: 021 408 6888
National Customer Service Email address
- za.export@maersk.com for export queries
- za.import@maersk.com for import queries
- sales.support@maersk.com for sales support
National After-Hours Contact Numbers
Imports After hours: 083 786 7145
Exports After hours: 083 796 6415
Reefers After hours: 076 333 0399
We thank you for your partnership with this process.
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