Site leader

Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? The Site Leader role is fully accountable for P&L and operations of the Warehousing and Middle Mile products for the specific site(s). This role ensures safe operations and an engaged workforce, while creating and maintaining the right work environment and ensuring the best quality customer experience. Site Leader directs and oversees operational policies, objectives, initiatives, loss prevention and employee relations & engagement.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values.

To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

HSE, Security & Business Resilience

• Be aware of and comply with applicable legislation, customer requirements, the HSSE & BR frameworks.

• Implement and maintain HSE

• Ensure all incidents and near misses are reported and investigated and their root cause eliminated.

• Ensure communication and training is in place for employees in HSSE

Operational excellence

• Be the main point of escalation for subcontractors/ vendors/ agencies used at this location – for performance management, active engagement etc.

• Drive compliance & regulatory adherence

• Monitor and control productivity.

• KPI customer to monitor customer satisfaction.

People

• Create the right work environment for colleagues to have a sense of belonging by creating a site engagement plan.

• Coach, guide, and develop colleagues to help them achieve their full potential with comprehensive training.

• Deploy and utilize tools to create a culture of recognition and inclusion, while valuing diversity.

• Understand the local Employee Relations Strategy and responsible for the implementation of and compliance with the mandatory employee relations policies and standards in the location supported by the local People Partner.

• Leads the Employee Forum / Workers Council meetings

Profit & Loss

• P&L responsible for the site. Covering all products and clients offered at this site.

• New and existing customer management.

• Contract management.

• Site performance (cost/utilization).

• Establish continuous improvement process.

Product

• Develop new customers by liaising with relevant teams.

• Own Site or new customer implementation.

• Set and achieve growth targets as per Are / Region leadership guidance and own the site business plan

• Fidelization and development of customer through active relationship

Customer Relations

• Build strong relationships with the senior leaders of the customer working with the operations and account teams to ensure delivery day to day.

• Oversee contract management.

• Drive adherence to governance framework

Accountable for

• Safety & Security

• People leadership

• Site P&L

• Customer satisfaction

• Process and cost management

• Business development of the site

• Improve value proposition to clients

• Adherence to global products

• Operational KPI

• Taking care of the asset

• Employee Relations approach (protecting labour rights of the permanent and contingent colleagues)

• Churn rate

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SKILLS AND COMPETENCIES REQUIRED:

• Deep experience in a fast-paced warehousing environment

• Demonstrated expertise in leading warehousing operations

• In some countries, it is usual to require a Bachelor's degree, yet this is not mandatory everywhere

• Experience in a 3PL environment supporting multiple customers or lines of business

• Demonstrated experience working with customers to improve business operations

• A leader of leaders to build a strong team

• People and talent development experience

• Collaboration and influencing skills

• Understanding of local cultures

• Local market knowledge

• Financial acumen - ability to read, interpret and act on P&L

• Self directed / entrepreneurial

• Strong dealing with customers

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.