Logistics Sales Support Specialist

Do you have a pro-active attitude, a can-do mentality with a strong drive to complete and coordinate tasks accurately? Can you multitask in a dynamic, international environment with remote teams? Do you envision yourself to drive the integrator strategy in day-to-day communication with the customer and gain complete understanding of customer requirements? 

Then this job is the perfect opportunity for you! 

As a Customer Success Partner, you will work closely with account owners, handling our global Key Clients. The daily interaction with stakeholders on various levels around the world will be your main tasks. You will have interactions with senior management from of our own company but also exposure to the senior management of the client. Expanding the business and focusing on our different products are just some of the important tasks of your new role and together with your team colleagues you will be an extension of the Key Account Manager building a professional and highly engaged team.

Key responsibilities 

• Be a Partner to the Key Account Manager and bring success in winning, retaining and growing business (L&S and Ocean Growth) 
• Account Management and develop strong, profitable and trustworthy long-term relationship with our Key Clients
• Compliance discussions & forecasting 
• Upselling of Maersk Products and Solutions 
• Tender (Ocean and L&S) handling, negotiations and implementation across brands (One Maersk approach) 
• Strong stakeholder management across levels, functions and countries  
• Escalation point for service delivery & collections 

We are looking for 

• Excellent communication and Stakeholder management skills 
• Fluent English skills, both in written and spoken 
• Experience in handling Global / Key Clients
• Willingness to take ownership 
• Capable of working under pressure while keeping sight of the bigger picture and of the full business processes 
• Good coordination and negotiation skills 
• A true team player
• Eye for detail and a proactive nature 
• Experience within a commercial or operational function
• German language skills - nice to have

We are offering

• Work with colleagues and clients across the globe 
• Being part of an experienced team across NEC as well as the global account team 
• A great team culture with people from multiple countries and varied experiences 
• Excellent training development opportunities and global career prospects 
• Enhance your communication, presentation, problem solving and relation building skills 

This position is based in Poland.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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