Collections Analyst
Opportunity
The Opportunity:
Accounts Receivable Analyst
Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!
A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico and Brazil have been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.
We Offer:
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.
Our opportunity
We are looking for our new Collections Analyst to join our collections team, which is responsible for conducting Customer Collection processes, identification, and cancellation of titles, aiming to meet deadlines and goals established for the entire IS region (Brazil).
Key Responsibilities:
Assist customers with difficulties in using the Billing Portal for payments by bank slip, analyzing the information provided to identify the action to be taken and presenting the best solution to the customer.
- Identify discrepancies that prevent the customer from paying, analyzing the data in the internal systems and other sources of information, to forward the issue and seek a solution with the responsible areas and providers.
Report problems with the Flex Billing Portal with the developer, analyzing the information obtained in advance and determining whether the source of the problem is internal or external, to adequately direct the solution.
Ensure the cancellation of amounts owed by defaulting customers, by writing off the titles in the Financial System and with written authorization according to internal procedure, complying with the instructions of the accounting area on the control of the "provision for doubtful debts" (PDD);
Support the identification and application of customer cash payments in the financial system, received via bank deposit or payment slip, aiming to comply with the release of the Bill of Lading (BL) and application of amounts within the defined deadlines.
- Present solutions for improvements to the process, systems and tools, analyzing the demands of problems that arise and opportunities for faster solutions, to reduce recurrences and improve results.
- Contribute to the accounting area in entries and write-offs of receipts, through analysis of information and research in the Financial System, in order to clarify doubts and confirm the correct accounting allocation of amounts;
- Maintain updated controls and statistics, analyzing the data beforehand with validation of the information, to determine the results of the team's processes.
We are looking for:
- Accounts receivable, classification, posting, bank and accounting reconciliation
- Analysis of collection data
- Demonstrates financial skills
- Inspires confidence
- Mutual respect and teamwork
- Knows how to plan and align
- English advanced
If you have been reading so far, we’re glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!
Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade!
Learn more about us
A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: https://www.maersk.com.
In our company, we value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil.
These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers’ growing needs.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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