Account Receivable LnS Collector - DRC
Opportunity
Maersk Logistics and Services entity in DRC has an opening for the Accounts Receivables Logistics and Services Collector Specialist position.
We offer a fantastic opportunity to be part of a winning team in a fast-paced environment while exposing you to a wide and challenging range of business issues through regular engagement with key stakeholders across all management levels within Maersk and providing you with opportunities to broaden your knowledge and strengthen your technical and professional foundation.
The purpose of this role is to be responsible for establishing and maintaining sound relationships with customers locally, ensuring that all customers payments are made according to agreed payment terms.
KEY RESPONSIBILITIES
Ensures effective and efficient collections for Maersk DRC, such that the measurements show continuous improvement whilst aligning processes to the global standard.
Together with Country Finance, GSC OTC team and commercial colleagues, establish and maintain the country dunning strategy (frequency and prioritization of customer contact).
Accountable for dunning and customer contact via phone, email or customer visits, ensuring all customers payments are made according to payment terms.
To partner with other functions / GSC to enable process initiatives that brings in more control to our processes and enable a healthy engagement & remain simple for customers.
Interact with customers reaching office for questions and disputes on invoices open in their statement.
Ensures tight follow up on ageing outstanding to minimize impact of LOD on country’s GP and EBIT performances.
Responsible to drive Customer outcomes through positive customer experience in finance related processes.
We are looking for
A minimum of 2 years of working experience with customer-facing processes, and a good understanding of commercial processes (contracting, bookings etc.) with very good knowledge of the shipping industry.
Bachelor’s degree in relevant field (accounting, Finance, BA…)
Ability to communicate and write effectively in English & French.
Experience in working closely with offshore teams in service center is an added advantage
Finance or AR background and experience are an advantage.
SAP & Kewill Experience is an advantage.
Knowledge of Credit and Collections processes
Good communication skills (towards both internal & external customers).
Team Player
Analytical skills
Familiar with MS Office programs
Application Deadline: 12 December 2024
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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