Account Receivable LnS Collector - DRC

Full time
CD - Kinshasa
Posted Today

Opportunity

The Maersk Group is a global diversified organization with headquarters in Copenhagen. With over 80 000 people in more than 110 countries and 325 cities world-wide, Maersk Group is engaged in shipping and logistics services (depots, terminals, customs house brokerage, etc.) and other businesses.

Maersk Logistics and Services entity in DRC has an opening for the Accounts Receivables Logistics and Services Collector Specialist position.

We offer a fantastic opportunity to be part of a winning team in a fast-paced environment while exposing you to a wide and challenging range of business issues through regular engagement with key stakeholders across all management levels within Maersk and providing you with opportunities to broaden your knowledge and strengthen your technical and professional foundation.

The purpose of this role is to be responsible for establishing and maintaining sound relationships with customers locally, ensuring that all customers payments are made according to agreed payment terms.

KEY RESPONSIBILITIES

  • Ensures effective and efficient collections for Maersk DRC, such that the measurements show continuous improvement whilst aligning processes to the global standard.

  • Together with Country Finance, GSC OTC team and commercial colleagues, establish and maintain the country dunning strategy (frequency and prioritization of customer contact).

  • Accountable for dunning and customer contact via phone, email or customer visits, ensuring all customers payments are made according to payment terms.

  • To partner with other functions / GSC to enable process initiatives that brings in more control to our processes and enable a healthy engagement & remain simple for customers.

  • Interact with customers reaching office for questions and disputes on invoices open in their statement.

  • Ensures tight follow up on ageing outstanding to minimize impact of LOD on country’s GP and EBIT performances.

  • Responsible to drive Customer outcomes through positive customer experience in finance related processes.

We are looking for

  • A minimum of 2 years of working experience with customer-facing processes, and a good understanding of commercial processes (contracting, bookings etc.) with very good knowledge of the shipping industry.

  • Bachelor’s degree in relevant field (accounting, Finance, BA…)

  • Ability to communicate and write effectively in English & French.

  • Experience in working closely with offshore teams in service center is an added advantage

  • Finance or AR background and experience are an advantage.

  • SAP & Kewill Experience is an advantage.

  • Knowledge of Credit and Collections processes

  • Good communication skills (towards both internal & external customers).

  • Team Player

  • Analytical skills

  • Familiar with MS Office programs

Application Deadline: 12 December 2024

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com

Additional info

Ref. R129393
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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.